IT Manager
IT Manager
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$ 90000 - 115000
1 Vacancy
Job Description
Simple Mills is a rapidly-growing company on the forefront of the clean food movement transforming center store grocery aisles with products made from nutritious purposeful Mills is a female-founded business started by Katlin Smith in 2012 out of her own Kitchen. In the companys short history Simple Mills has disrupted the market to become the #1 bestselling natural baking mix the #1 bestselling natural cracker and the #1 bestselling natural cookie.
The companys mission is to advance the holistic health of the planet and its people by positively impacting the way food is made. Simple Mills is distributed in 25000 stores nationally including Whole Foods Target Walmart Kroger Costco and more and available online at retailers like Amazon and Thrive Market. The brands newest products include: Organic Seed Flour Crackers Seed & Nut Flour Sweet Thins and Soft-Baked Almond Flour Bars. Simple Mills has earned broad recognition from top tier media and industry associations- including a segment on our Founder & CEO Katlin Smith on NPRs How I Built This. Our products have been featured in a wide array of top publications including Vogue Womens Health Forbes Business Insider mindbodygreen NOSH and many more. Simple Mills was also a 2020 Health Magazine Snack Award Winner!
Role Description
The IT Manager is a critical role dedicated to managing the efficient secure and strategic use of technology across the organization. This includes owning how systems are implemented supported and evolved to improve collaboration productivity and scale.
This individual brings strong technical expertise and operational ownership while also excelling at solving problems through partnership and communication. They are equally comfortable managing systems behind the scenes and engaging across the company to surface needs clarify goals and deliver solutionswhether during a full-company town hall or in an asynchronous Slack thread.
Reporting to the VP of People Operations this role collaborates cross-functionally across Simple Mills and acts as a key liaison with our parent company Flowers Foods to align IT systems leverage shared resources and drive joint projects forward.
The IT Manager leads one direct report (Sr. Analyst IT) and oversees external vendors projects and partners with an emphasis on ownership prioritization and communication across all levels of the business. Responsibilities include:
Technology Leadership & Cross-Functional Partnership
- Think creatively and proactively to identify evaluate and implement technology solutions and best practices that improve how our teams work and support the needs of a growing cloud-based organization.
- Provide strategic oversight of workplace infrastructure ensuring systems are reliable secure and optimized to support a high-performing team.
- Champion end-user enablement through accessible tool design training and communication.
- Collaborate with our parent companys IT team to align scale and leverage shared systems tools and infrastructure.
Technology Operations & Service Delivery
- Oversee internal IT support as the main point of contactmanaging help desk operations a direct report and third-party providers to deliver timely high-quality service.
- Drive continuous improvement in user experience across hardware software connectivity and collaboration platforms (e.g. Microsoft 365 Slack SharePoint).
- Manage support and maintain technology infrastructure related to our two physical office locations including local networks security and access systems phone systems and other location-based tools that enable productivity and safety.
Cybersecurity & Policy Governance
- Partner with parent company InfoSec team to evolve practices tools and overall cyber security effectiveness.
- Manage phishing simulation and security awareness programs (e.g. Hoxhunt) and expand usage of identity and endpoint management platforms (e.g. 1Password/Kollide).
- Ensure compliance with relevant privacy regulations and oversee the implementation and ongoing review of IT policies in close partnership with Legal.
Systems & Data Administration
- Manage device provisioning access controls and permissions across Microsoft 365 and other core systems.
- Coordinate with our parent companys IT team on SSO/identity management and ensure secure integration of systems.
- Maintain consistent data management practices across digital workspaces such as O365 and Slack.
- Promote secure organized use of cloud storage shared drives and collaboration tools across the organization.
Vendor & Project Management
- Oversee IT-related vendor relationships and service agreements ensuring accountability for SLAs and project milestones.
- Lead the operational support and vendor management for internally developed solutions (such as PowerApps) including rollout training and troubleshooting.
- Scope and implement new tools or upgrades based on evolving business needs.
- Performs other projects as assigned
Requirements
- Bachelors degree or equivalent experience in IT or a related field is required.
- A minimum of 5 years of experience in an IT generalist or systems administration role with hands-on support responsibilities.
- Experience managing cloud-based collaboration environments (Microsoft 365 SharePoint OneDrive etc).
- Strong understanding of cybersecurity practices identity and access management.
- Proven ability to manage vendors projects and milestones to deliver IT solutions and enhancements to internal stakeholders across functions.
- Experience leading end-user training for a variety of technology and the ability to learn new technology quickly and effectively train others.
- High attention to detail service-oriented mindset and ability to balance tactical execution with long term project planning.
- A personal connection to the Simple Mills mission and a fervent desire to improve the food system to help people and the planet thrive.
Benefits
We recognize that our people are our greatest asset. Thats why we offer a highly competitive total rewards package designed to support your financial well-being health and overall quality of life.
- Competitive Compensation: This role offers a salary range of $
- Performance-Based Bonuses:Eligible for an annual bonus based on individual and company performance calculated at the end of the fiscal year.
- Comprehensive Health & Financial Benefits: Robust medical dental and vision plans along with a 401(k) retirement plan to support your long-term financial security.
- Work-Life Flexibility: Enjoy the freedom to thrive both professionally and personally with unlimited PTO Live Full Fridays (where afternoons are yours to recharge) and a three-week sabbatical after five years of servicebecause we believe your best work happens when you have the time to rest and refocus.
- Health & Wellness Perks: Lifestyle stipends and exclusive product perks to enhance your well-beingbecause your health and happiness matter.
Were committed to taking care of our peopleso you can focus on making an impact.
Work Model at Simple Mills
Our work model is role-dependent and team focused. With remote hybrid or in-office positions each role is classified by what best supports the needs of the team.
- Remote working may be considered for qualified candidates from a designated location in the United States (the new hires permanent residence as documented in our HR System Rippling) if willing and able to travel at least once per month to the Chicago office. Sufficient internet access to support video conferencing required.
- Preference for candidates within the Chicagoland area or within driving distance to Chicago.
At Simple Mills we are committed to providing an environment of mutual respect and inclusion. Equal employment opportunities are available to all applicants and teammates without regard to race color religion national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age past or present military service physical or mental disability or other applicable legally protected characteristics. All aspects of employment are decided on the basis of business need job requirements and individual qualifications. #LI-DNI
Simple Mills is committed to the full inclusion of all qualified individuals. As part of this commitment Simple Mills will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact
Required Experience:
Manager
Employment Type
Full-Time
