Clinical Navigator/Oncology Social Worker (LCSW), Integrative Wellness Center, Full-Time, Days

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality Join MarinHealth an integrated independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team an affiliation with UCSF Health an ever-expanding network of clinics and a new state-of-the-art hospital MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center a 327-bed hospital in Greenbrae and 55 primary care and specialty clinics in Marin Sonoma and Napa Counties. We attract healthcares most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospitals personalized caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades including being Named One of the Top 250 Hospitals Nationwide by Healthgrades receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services and being named the Best Hospital in San Francisco/Marin by Bay Area Parent among others.

Company:

Marin General Hospital dba MarinHealth Medical Center

Compensation Range:

$49.27 - $73.90

Work Shift:

8 Hour (days) (United States of America)

Scheduled Weekly Hours:

40

Job Description Summary:

Promote the timely flow of cancer patients through the healthcare continuum of care with heavy emphasis on identifying gaps in care and supporting the patient from the time of diagnosis to the end of treatment. Execute multiple functions relating to direct patient care patient education and advocacy care coordination and psychosocial support. Facilitate program development quality improvement and community outreach.

Key objectives of the position include:

and eliminate barriers to care.
timely diagnosis/staging and treatment planning.
educational support to patients families staff and community related to psychosocial needs and interventions.
patient needs and coordinated services to address current and future needs.
appointments with a variety of health care providers.
processes and standards that ensure consistent and optimal patient navigation.
develop and implement patient-centered programs.
in continuous program development and quality improvement.
facilitate patient and family support groups.
collaboration with clinical oncology social worker and patient navigators in support of various patient populations and other diagnoses and tumor sites as needed.

Job Requirements Prerequisites and Essential Functions:

IV. JOB SPECIFICATIONS:

EDUCATION

• Masters degree from a CSWE-accredited school of Social Work required. Healthcare experience required. Oncology Hospice or Palliative Care experience preferred.

EXPERIENCE

• 3-5 years of progressively more responsible clinical experience.
• Oncology Navigation experience preferred.
• 1-3 years of experience leading groups of clinical and non-clinical staff.

C. PREREQUISITE SKILLS

Embodies all of MarinHealths C.A.R.E.S. standards. Intermediate to advanced computer skills. Must have working knowledge of Microsoft Office applications and electronic medical record systems. Exceptional inter-personal skills required for connecting with patients as well as successfully interacting with colleagues internal physicians and staff referring physicians and community organizations. Ability to work independently on prioritizing job responsibilities and multiple tasks around deadlines troubleshooting and resolving issues and following procedures without direct supervision. Highly attentive to detail and follow through. Proven project management skills. Requires up to 25% travel to offsite outreach programs and events. Excitement for working in entrepreneurial fast-paced environment. Must be available to work occasional nights and weekend. Bi-lingual (English & Spanish) preferred.

V. LICENSE/REGISTRATION/CERTIFICATION:

A. Current California Associate Clinical Social Worker (ASW) registration required.

B. Current California Clinical Social Worker license (LCSW) preferred.

C. Basic Life Support (BLS) for Healthcare Providers from the American Heart Association.

VI. PRIMARY CUSTOMER SERVED (Age Specific Criteria)

( ) Infants Birth up to 1 year ( ) Adolescents 12 up to 18 years

( ) Toddlers 1 year up to 3 years(X) Early Adults 18 up to 45 years

( ) Preschool Children 3 up to 6 years(X) Middle Adults 45 up to 61 years

( ) School Age Children 6 up to 12 years (X) Late Adults 61 up to 80 years

(X) Late Late Adults 80 years and up

Employees in this position must be able to demonstrate the knowledge and skills necessary to provide care and/or service based on the physical psycho/social educational safety and related criteria appropriate to the age of the patients served in his/her assigned service area.

VII. PATIENT PRIVACY (HIPAA Compliance):

Employees in this position have access to protected health information. The protected health information a person in this position can access includes demographics date of service insurance/billing medical record summary information and all other information that may be contained in patient records. This position requires patient health information to perform the functions outlined as part of this position description.

VIII. DUTIES AND RESPONSIBILITIES:

A. ESSENTIAL (not modifiable)

Navigate:

Navigate recently diagnosed cancer patients to appropriate health care services in the MarinHealth system and through the ins-and-outs of their illness recovery and survivorship. Coordinate with other health care providers to ensure seamless cancer care (e.g. pathologists radiologists oncology nurses radiation therapists dietitians social workers integrative practitioners financial counselors and administrative staff) Help patients communicate successfully with their physicians and other health care providers. Actively participate as patient liaison to tumor board and other multidisciplinary conferences.

Support:

Support decision-making for patient by providing educational resources and escalating concerns and questions to physician. Help patients anticipate and solve problems; prioritize issues; and eliminate barriers to care (such as financial/insurance emotional transportation child-care and/or work-related barriers) by referring to appropriate individuals or services.

Integrate:

Follow patients and family members across department lines serving as link and bridge between relevant MHMC programs from the point at which they are diagnosed with cancer through treatment. Integrate a full-range of complementary therapies that can support patients treatment recovery and survivorship. Connect patients with local and national community resources support and reputable health care information. Work with other cancer navigators to ensure cross-coverage and collaboration of ideas.

Administrative:

Identify improvement opportunities and drive execution of these ideas. Pro-actively develop and maintain collaborative relationships with appropriate physicians and organizations (i.e. local primary care and specialty care practices). Maintain standardized patient education tools and formulate new standards and policies to improve patient navigation and reduce costs. Set and uphold program performance metrics and monitoring; track patient satisfaction. Research and identify current best practices for cancer navigation.

B. SECONDARY (modifiable)

• Stay abreast of relevant clinical trials and make patients aware when appropriate.
• Present educational programs about cancer care in the community.
• Facilitate the growth of patient volume.
• Other duties as assigned.

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed please contact Human Resources at or email to initiate the process.

MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional C.A.R.E.S standards (Communication Accountability Respect Excellence and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable we can build trust and ensure clear communication.

At MarinHealth our top priority is the well-being of our employees patients and community. As such we require all employees to receive necessary immunizations including the measles mumps varicella and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally the continued recommendation to obtain a COVID booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.

The compensation for this role listed on this posting is in compliance with applicable law. The selected candidates compensation will be determined based on the individuals skills experience internal/market equity factors and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.