GTM Operations & Strategy Analyst I
GTM Operations & Strategy Analyst I
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Salary Not Disclosed
1 Vacancy
Job Description
Lucid Software is the leader in visual collaboration and work acceleration helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do passion & excellence in every area individual empowerment initiative and ownership and teamwork over ego. At Lucid we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely from one of our offices or a combination of the two depending on the needs of the role and team.
Since the companys founding Lucid Software has received numerous global and regional recognitions for its products business and workplace culture. These include being listed to the Forbes Cloud 100 Fast Company Most Innovative Companies Fortune Best Workplaces in Technology and PEOPLEs Companies that Care. Lucids solutions are used by more than 100 million users across the globe making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google GE and NBC Universal and we partner with leaders such as Google Atlassian and Microsoft.
The Go-to-Market Operations team drives Revenue at Lucid by working across functions to implement and scale process knowledge technology and governance. This role within Go-to-Market Operations will act as a partner to Customer Experience Finance Legal and Business Automation and Intelligence. As a Go-to-Market Operations Analyst you will develop a deep understanding of Lucids internal systems (both technical and non technical) analyze data and find ways to improve processes.
Responsibilities
- This analyst role will act as a key business partner to the Go-to-Market Customer Experience teams in their efforts to drive product usage and retain revenue
- This role will also assist with ad-hoc reporting and analysis for the Go-to-Market Operations team by providing data-driven strategic insights
- Assist with weekly forecasting calls
- Proactive and timely communication with GTM stakeholders
- Creative and strategic problem solving to identify inefficiencies and address known issues that require adjustments
- Work cross-functionally on implementing solutions to inefficiencies and known issues to optimize for completeness accuracy and user experience
- Creation of dashboarding and reporting within Salesforce Tableau Gainsight and Smartsheet
Requirements:
- 1-2 years minimum of relevant experience
- Able to work independently collaboratively and on multiple initiatives at the same time with a demonstrable record of driving results
- Detail-oriented and organized to ensure work is complete accurate and timely
- Able to identify problems as well as propose and implement creative data-driven solutions
- Resourceful innovative and are always looking for ways to drive process improvement and act as an agent for change
- Strong verbal and written communication with good interpersonal skills to build relationships with key stakeholders
- Able to thrive in a fast-paced environment
- Able to work efficiently in Google Sheets/Microsoft Excel (e.g. lookups pivot tables complex formulas)
Preferred Qualifications:
- Undergraduate degree in Business Finance IS Marketing Economics Math Statistics or other technical degree with strong academic performance
- Experience with Salesforce Smartsheet Tableau Gainsight and SQL a plus but not required
- Passion for working with emerging technologies and an ability to understand new technical concepts
- Experience using AI to improve workflows or processes
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Required Experience:
IC
Employment Type
Full Time
