Program Manager, The Hart Supportive Housing

Who We Are:CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach more than 73000 individuals and families including almost 13000 serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.

The Hart will provide supportive housing to seniors 55 when the head of household requires support due to an SMI and/or a substance use disorder and SMI Population D families. Of the 57 units 38 are for 55 seniors with special needs are for and SMI Population D families NYC 15/15.

Position: Program Manager

Reports To: Program Director

Location: 1038 Broadway Brooklyn New York 11221

What The Program Manager Does:

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal State City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Communicate with peers in other CAMBA programs on issues related to client progress and best program practices.
• Work with direct reporting staff to set staff performance targets in accordance with contract requirements.
• Develop and document all program activities.
• Interface with the Director of Housing Operations or the property management company to ensure the building is clean and operating efficiently.
• Participate in start up activities including marketing and lease up program development and implementation etc.
• Access community resources for clients.
• Ensure that all apartment vacancies are filled within 4-6 weeks.
• Oversee all program operations and manage direct reporting program staff and their subordinates.
• Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
• Ensure that all client files and program files are kept in compliance with CAMBAs and funders standards.
• Coordinate and supervise programmatic activities of direct reporting staff.
• Observe direct reporting staff.
• Conduct program progress reviews with staff.
• Prepare review and ensure the accuracy and timeliness of contract reports and statistical information for both CAMBA management and funder use.
• Analyze program and demographic data to make programmatic improvements.
• Oversee onsite and organize offsite training opportunities for professional development of staff.
• Confer with the Senior Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
• Complete incident reports when required
• Participate in staff/funder/outside agency meetings as requested.
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• Immediately report to the appropriate Senior Program Director any: monitoring visits or funders events; significant events; any incident that might subject CAMBA to liability.
• May interact with funders.
• May make hiring and firing recommendations to appropriate Senior Program Director/Executive Vice-President (in consultation and agreement with Human Resources).
• May have direct client service/program responsibilities in addition to the above.
• Tasks may be modified expanded and/or assigned over time.

Minimum Education/Experience Required:

• Master Degree or Licensed Masters degree in Social Work Psychology or a related field. (A license is required of these Masters Degrees: Social Work (LMSW or LCSW) Mental Health Counseling Counseling/Guidance Art Therapy).

Other Requirements:

• Experience working with the Seriously and Persistently Mentally Ill (SPMI) population and/or equivalent experience.
• Must be fingerprinted and obtain Criminal History Check (CHC) with Justice Center for the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the duration o employment.
• As a Mandated Reporter you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1- and complete a CAMBA Incident Report
• Flexible hours may be needed occasionally to provide shift coverage until 8 pm.
• Obtain Criminal History Checks (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance.
• Experience developing and facilitating groups
• Knowledge of supportive housing services operations

Compensation: $70000-$75000 annually
When salary ranges are listed the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and includes but is not limited to experience education budget and/or program size internal equity skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socio-economic status marital or veteran status pregnancy status or sexual orientation.