Lien Release Specialist
Lien Release Specialist
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Job Description
About the Company
Valons mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys but lasts far beyond. Were creating a world where home ownership comes with ease security and financial know-how. Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time.
Loan Administration at Valon
The Loan Administration team at Valon powers our operations and ensures we continue to run smoothly. We onboard loans handle insurance process payments and offer a first-class experience to Valons homeowners from behind the scenes.
About the Role
The Lien Release Specialist will be responsible for overseeing Lien Release NY CEMAs Assignments Co-Ops Chattel Lien Release Return Mail and Power of Attorneys. The ideal candidate possesses a strong background in loan servicing or mortgage operations and expertise in navigating complex loan transactions while ensuring compliance with relevant regulations such as Lien Release. This role requires creative problem-solving skills an innovative mindset to approach servicing challenges and effective collaboration with cross-functional teams. The Lien Release Specialist will play a crucial role in providing a first-class experience for homeowners with special servicing needs contributing to the overall success and efficiency of Valons operations.
Responsibilities
- Works closely with outsource vendor to clear lien release exceptions within state-specific timelines
- Assists internal and external customers with lien release-related inquiries
- Processing chattel lien releases
- Manages daily exception reports
- Preparing missing assignments
- Manage incoming POAs for accuracy and forward to the vendor
- Manage vendors signing matrix
- Print lien releases submit for execution and forward to the vendor
- Strong communication skills both verbal and written
- Perform additional duties as delegated by management
Ideal Background
- 2-3 years of loan servicing experience or mortgage operations preferred.
- Familiarity with special loan products and regulatory requirements especially those related to SCRA-protected loans.
- Knowledge of collateral loan documents including recorded mortgages original promissory notes assignments and power of attorney.
Minimum Qualifications
- Experience ensuring compliance with industry regulations and implementing processes to meet legal requirements.
- Proven ability to approach servicing challenges with creativity and innovation finding effective solutions for unique and complex loan scenarios.
- Strong problem-solving skills and the ability to adapt to changing circumstances while maintaining a focus on customer satisfaction.
- Excellent communication skills both written and verbal to effectively interact with internal teams and external stakeholders.
- Demonstrate ability to collaborate with cross-functional teams including customer service legal and loan origination to achieve common goals.
Location
- Onsite
Benefits
- Compensation: Competitive salary and a 401(k) planwith a 4% annual match!
- Hours: No weekends or late nights required!
- Generous amount of paid time off: 17 days of paid time off 5 additional paid sick days and 11 paid company holidays!
- Health & well-being: Well invest in your physical and mental well-being with comprehensive low-cost medical dental & vision benefits and an EAP for additional support!
- Food & meals: In-office snacks and drinks (and Bagel Fridays)!
- Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.
- Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!
Required Experience:
Unclear Seniority
Employment Type
Full Time
