Chargé (e) de comptes, service des partenariats / Account Executive, Partnerships Services
Chargé (e) de comptes, service des partenariats / Account Executive, Partnerships Services
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Job Description
Le ou la titulaire du poste aura pour mission doffrir et de maintenir une relation daffaire hors-pair avec nos partenaires. En tant que point de contact principal cette personne veillera lexcution proactives des accords de partenariats tablis entre le Club et ses partenaires et sassurera de leur offrir un service client irrprochable. La personne soutiendra la Direction dans le dveloppement et le dploiement des visibilits et activations pour maximiser les retombes et accrotre le taux de satisfaction des partenaires. De plus vous agissez comme lien entre les partenaires et les diffrents services concerns de lorganisation. Une grande flexibilit est requise puisque le poste implique de travailler de jour de soir et de fin de semaine en fonction des matchs domicile et lextrieur.
Principales responsabilits
- Veiller la fidlisation de nos partenaires sur le long terme;
- Btir et maintenir des relations positives en encourageant les changes et les rencontres rgulires et en faisant les suivis adquats;
- valuer les demandes et besoins des partenaires et grer les activations et visibilits afin de rpondre aux objectifs communs et assurer la bonne gestion des ententes ngocies;
- Grer la ralisation de projets des budgets des chanciers de biens livrables et de leur visibilit;
- Collaborer troitement avec les diffrents services particulirement le marketing les oprations les communications et le lgal afin dassurer une communication ouverte et un flux de travail uniforme et efficace;
- Assister tous les matchs locaux et divers vnements spciaux du Club: accueillir les partenaires et leurs invits les diriger et soutenir leur exprience;
- Contrler et apporter les ajustements ncessaires aux ententes et veiller au respect des engagements rciproques en termes de ralisation et de conformit auprs des partenaires et des diffrents services du Club ainsi quavec les fournisseurs externes;
- Maintenir un inventaire jour de nos proprits de partenariat;
- Mettre en place et utiliser des outils de suivi et des indicateurs de performance afin de mesurer la valeur et limpact des partenaires;
- Produire les post-mortem les analyses rtrospectives et les divers rapports requis;
- Assurer une comprhension et le suivi du Commercial Guidelines de la Major League of Soccer (MLS);
- Contribuer proactivement aux ventes incitatives et aux renouvellements de partenaires commerciauxet assister les gestionnaires seniors dans la cration de nouvelles proprits pour des partenaires potentiels;
- Formuler des recommandations sur les amliorations possibles;
- Toutes autres tches connexes.
Job description
The person in this position will be responsible for offering and maintaining an outstanding business relationship with our partners. As the main point of contact this person will ensure the proactive execution of partnership agreements established between the Club and its partners while providing impeccable customer service. The person will support management in the development and implementation of visibility initiatives and activations to maximize impact and increase partner satisfaction. Additionally you will act as a liaison between partners and the various departments within the organization. A high degree of flexibility is required as the position involves working days evenings and weekends depending on home and away games.
Key responsibilities
- Ensure long-term partner loyalty and satisfaction.
- Build and maintain positive relationships by encouraging regular communication and meetings and by conducting appropriate follow-ups.
- Assess partner needs and requests manage activations and visibility initiatives to meet shared objectives and ensure proper execution of negotiated agreements.
- Oversee project delivery including budgets timelines deliverables and visibility components.
- Collaborate closely with various departmentsespecially Marketing Operations Communications and Legalto ensure open communication and a smooth efficient workflow.
- Attend all home games and special Club events: welcome partners and their guests guide them and support their overall experience.
- Monitor and adjust agreements as needed ensuring mutual commitments are respected by both the Club and its partners as well as by external vendors.
- Maintain an up-to-date inventory of partnership assets.
- Implement and use tracking tools and performance indicators to measure the value and impact of partnerships.
- Produce post-mortem reports retrospective analyses and other required documentation.
- Ensure understanding and compliance with Major League Soccer (MLS) Commercial Guidelines.
- Proactively contribute to upselling and partner renewals and assist senior managers in developing new assets for potential partners.
- Make recommendations for potential improvements.
- Perform any other related duties as required.
Qualifications :
- La personnalit ! Crative innovatrice proactive autonome oriente solution ayant un grand sens du service la clientle ;
- Dtenir un diplme universitaire en marketing communications ou autre domaine connexe ;
- Possder un minimum de 2 ans dexprience en gestion de client exploitation de commandites et / ou partenariats ou autre domaine quivalent ;
- Connaissances et expriences dans le monde du sport est un atout ;
- Grande capacit grer plusieurs projets en mme temps de faon autonome et travailler sous pression dans des dlais serrs ;
- Faire preuve de dynamisme leadership et de flexibilit et avoir une bonne capacit de communication;
- Matrise parfaite du franais et de langlais loral et lcrit; la personne aura tablir des relations daffaires lintrieur et lextrieur du Qubec;
- Bonne connaissance de la suite Microsoft 365;
- Formation en gestion de projet et/ou ventes est un atout.
Required qualifications
- The personality! Creative innovative proactive autonomous solution-oriented with a strong sense of customer service.
- University degree in marketing communications or related fields.
- A minimum of 2 years experience in customer management sponsorship operations and/or partnerships or other related fields.
- Knowledge and experience in the world of sports is an asset.
- Ability to manage multiple projects simultaneously work independently and under pressure with tight deadlines.
- Demonstrate dynamism leadership flexibility and good communication skills.
- Proficient oral and written French and English; the individual will be required to establish business relations both inside and outside Quebec.
- Proficient knowledge of Microsoft 365 suite.
- Training in project management and/or sales is an asset.
Informations complmentaires :
Le CF Montral remercie les personnes qui manifestent un intrt en dposant leur candidature. Toutefois seules les personnes dont la candidature aura t retenue seront contactes. Le CF Montral a comme valeurs et mission les principes dquit de diversit et dinclusion. Linterculturalisme dfinit non seulement notre sport mais notre Club. Nous nous engageons donc appliquer ces principes dans nos processus de recrutement ainsi que dans notre environnement de travail. Pour plus de questions quant aux actions prises par le CF Montral nhsitez pas nous contacter.
CF Montral thanks all individuals who express interest by submitting their applications. However only those whose applications are selected will be contacted. CF Montrals values and mission include principles of equity diversity and inclusion. Interculturalism not only defines our sport but also our Club. Therefore we are committed to applying these principles in our recruitment processes as well as in our work environment. For more information on the actions taken by CF Montral please do not hesitate to contact us.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
