Team Leader
Team Leader
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Job Description
POSITION SUMMARY
At Pier One Sydney Harbour we dont just serve food and drinkswe craft unforgettable experiences that feel uniquely Sydney. From golden hour cocktails to mind-blowing service every moment is a chance to surprise and delight.
We are seeking a passionate and experienced Team Leader to join our dynamic team. This role oversees operations across our Banquets department . Youll play a key role in delivering exceptional guest experiences supporting daily operations and driving team performance.
Key Responsibilities
Guest Experience & Service Excellence
- Ensure efficient friendly and professional beverage service across all outlets
- Deliver memorable guest experiences that exceed expectations
- Recognize and cater to VIP and regular guests preferences
- Maintain high standards of cleanliness hygiene and presentation
Operational Leadership
- Supervise daily restaurant and function operations
- Assist with menu planning and cost control
- Support servers and hosts during peak periods
- Maintain compliance with RSA and liquor licensing guidelines
Team Development
- Identify training needs and implement development plans
- Ensure staff are knowledgeable in beverage and wine offerings
- Foster a collaborative and high-performing team environment
Financial & Inventory Management
- Monitor and maintain beverage costs within budget
- Conduct regular stocktakes and manage breakage reporting
- Ensure accurate billing and adherence to hotel procedures
What Were Looking For
Leadership & Execution
- Professional demeanor with strong problem-solving skills
- Ability to adapt under pressure and lead by example
- Results-driven with a focus on team success
Relationship Building
- Strong interpersonal skills to build trust with guests and colleagues
- Experience in banquet and event service operations is a plus
Core Competencies
- Basic computer literacy
- Strong numerical and communication skills
- RSA certification (current and compliant)
Why Join Us
Benefits Perks & Rewards:
- Help guests live Sydneynot just visit it.
- Free delicious duty meals including one free barista coffee a day!
- Numerous Activations and events to connect with your colleagues
- Free dry cleaning for all your work clothes
- Exclusive associate discounts on Food & Beverage and Hotel rooms (including all proprieties within Marriott International) for you your family and friends
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Employment Type
Full-Time
