For over forty years Compass has provided comprehensive professional and compassionate care while supporting our patients caregivers and families who are facing life-limiting diagnosis or loss. Compass provides Hospice Palliative and Grief services in Caroline Kent and Queen Annes Counties located on the Eastern Shore of Maryland. We would like to invite you to make a difference. While we feel that working in this industry is a calling and we know that it is not something that everyone will consider although if you feel lead we invite you to review the career opportunity below. When you accept a position with Compass you are fulfilling a role that is much larger than any one person. Our positions are designed to support one another so that we can focus on what matters the most providing excellent care to our patients and their families during a most sacred time. Director of Clinical Services Position Summary: The Director of Clinical Services provides leadership in the coordination and implementation of clinical services of the hospice and palliative programs. Is responsible for the development direction and administration of clinical staff. Works in collaboration with Compass Regional Hospices (Compass) medical director to evaluate develop implement and direct all aspects of the clinical care model. Supervisory Responsibilities: This position is responsible for the direct supervision of the nurse practitioners Clinical Managers for Homecare and the hospice center Clinical Educator Delegating Nurse the Compliance and Quality Manager and after-hours nurses. Responsibilities and Functions - Coordination of direct and indirect patient services provided by all clinical staff.
- Provides guidance and counseling to staff to assist them in improving all aspects of hospice and palliative care services. Assists clinicians in setting priorities in developing and establishing immediate and long-term therapeutic plans of care.
- Assist with the preparation and administration of the annual budget.
- Assists with hiring recruiting and termination of personnel.
- Identifies need for clinical staff education and assists in planning and implementing yearly in-service and continuing education programs.
- Maintains and delegates the maintenance of electronic clinical records statistics reports and records for purposes of evaluation and reporting of organization activities. Assures proper maintenance of medical records as prescribed and in compliance with local state and federal laws.
- Maintains or delegates the maintenance of adequate and appropriate inventory supplies for the provision of patient services.
- Evaluates organizations performance via performance improvement program productivity quarterly and annual review assures for the quality and safe delivery of hospice services provided through the organization.
- Assures compliance with all local state and federal laws regarding licensure and certification of hospice personnel. Maintains compliance with Medicare Regulations and Community Health Accreditation Program (CHAP) as appropriate.
- Promotes hospice care in the healthcare community. Maintains good standing in the medical community.
- Other duties as assigned by the CEO.
- Acts as a resource for billing/finance staff regarding clinical operations.
Qualifications: - Masters degree in nursing health administration or public health and a minimum of five years experience in direct clinical care required.
- Registered Nurse in the State of Maryland.
- Minimum of three years of hospice nursing experience with management experience preferred.
- Minimum two years of leadership or supervisory experience preferred.
- Able to cope with family emotional stress.
- Demonstrated ability to work independently with minimal supervision.
- Knowledge of Medicare Medicaid private insurance and other community programs and resources
- Demonstrated ability to work effectively on an inter-disciplinary team.
- Excellent customer service philosophy and skills required.
- Demonstrated organizational and time management skills.
- Ability to lead teams in a fast-paced emotionally sensitive environment.
- Excellent communication organizational and critical thinking skills
- Proficiency with EMR systems and Microsoft Office Suite
- Familiarity with HIPAA regulations and CMS audit processes
- Experience in a hospice or palliative care setting is highly desirable.
FLSA Status: This is a full-time position classified as exempt under the Fair Labor Standards Act. Schedule: Monday Friday 8:00am 4:30pm - This is an on site position. Primarily office-based with periodic travel to patient homes or facilities Must be available for rotating evening and weekend administrative on-call support
| Required Experience:
Director