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1 Vacancy
Position Purpose
The Patient Access Representative is responsible for pre-registration registration and admission functions for the Emergency Department at Mercy Medical Center.
What you will do
Verify insurance requirements; obtain and understand insurance benefits
Responsible for upfront collections co-pays and deductibles
Ensure that all entries concerning demographic financial and advanced directives are accurate
Interview all patients to obtain demographic and financial information inputs data into EMR system. Identifies party that can legally authorize services. Sort and distribute all appropriate copies and completes all phases of registration process i.e. other papers patient bracelet patient rights Health Care Proxy info
Explain hospital policies or regulations concerning valuables patients rights health care proxy Notice to Medicare beneficiaries and hospital mission
Minimum Qualifications
Minimum high school diploma or equivalent college preferred
Medical terminology skills
Relevant medical office hospital / physicians billing or patient registration experience preferred
Position Highlights and Benefits
32 Hours per Week - 7a-3:30p rotating schedule including every other weekend in the ED
Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information
Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercys Rehabilitation Hospital a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children an outpatient service offering counseling and family support programs.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Full-Time