Accounts Receivable Collections â Senior Process Associate â French â Hybrid Bucharest
Accounts Receivable Collections â Senior Process Associate â French â Hybrid Bucharest
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Job Description
We are inviting applications for the role of Accounts Receivable Collections Senior Process Associate French Hybrid Bucharest
General responsibilities
Bank statements Remittance advices
Investigating and identifying details for the amounts received
Refund the CN based on the credit policy rule and customer sign off
Coordinating query resolution/dispute management:
Telephonic and written communication with the customers
Telephonic and written communication with the rest of the departments
Provide to AR team manager or customer several reports on the AR activity based on the request
Attend weekly cash calls with process owners where is applicable
Coordinating query resolution/dispute management:
Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition
Deliver the required data for audit purposes
Ensure critical metrics are met and service is delivered to end users as expected
Ensure timely contacts with clients via email/phone/fax for collection purposes
Follow up on accounts and on disputed items
Find opportunities for continuous process improvement and innovative solutions and communicate these to the AR Team Leader
Issuing checking and sending dunning letters/Collection letters
Maintaining customer master data (new customer set up/ changes etc)
Making the accounting process controls established through the internal policies (SOX)
Perform customer account reconciliation/ bank reconciliation
Provide copies of invoices/credit notes to the customer when requested
Provide required monthly reports
Provide support to AR Team Leader and Regional AR Analyst for credit control activities as the need arises
Reporting periodical/on the spot regarding the activity process indicators
SOP creation and updating
Support ad hoc requests from Business group and local units.
Qualifications we seek in you!
Minimum qualifications
Accounting knowledge basic level (would be a plus);
Advanced level of French
Preferred qualifications
University student/ graduate (Economic studies - may be an advantage)
SAP knowledge (represents an advantage);
What can we offer
Attractive salary;
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Meal Tickets Medical Services Insurance additional vacation days or partner discounts
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Senior IC
Employment Type
Full-Time
