drjobs Sr. Training Specialist , GAR Academy

Sr. Training Specialist , GAR Academy

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1 Vacancy
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Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Sr. Training Specialist will be responsible for designing developing and implementing comprehensive training strategies and programs aligned with Finance Operations / Global Accounts Receivables GAR objectives. This role will drive innovation in learning delivery through technology adoption while managing end-to-end training programs for GAR staff skill development. The ideal candidate will have a proven track record of managing complex training initiatives leveraging technology solutions and demonstrating customer obsession through data-driven program design and measurable outcomes.

Key job responsibilities
Build deliver and improve AR training solutions in partnership with Business Leaders Operations and Subject Matter Experts
Drive end-to-end development and management of learning solutions aligned with organizational competency frameworks
Leverage emerging technologies including Gen AI to enhance training delivery and effectiveness
Build partnerships with stakeholders across global FinOps AR teams to ensure training content is relevant accurate and future-focused
Design and deliver blended learning experiences comprising virtual instructor-led training (vILT) in-person sessions and digital learning solutions
Implement innovative learning approaches using current and emerging technologies
Drive adoption of various learning platforms/paths across multiple sites
Optimize training delivery through automation and technology solutions
Utilize data analytics to measure training effectiveness and ROI
Develop and deploy improvement actions based on learner feedback and program metrics
Conduct training needs analysis through surveys interviews focus groups and stakeholder consultation
Create and maintain program dashboards for tracking key performance indicators
Partner with global teams to ensure training alignment with business needs
Lead change management efforts for new training initiatives
Manage relationships with technology vendors and learning solution providers
Coordinate with Tech teams for technology implementation


Bachelors degree or equivalent
8 years of training or learning experience
Project management and budgeting skills
Demonstrated experience with learning technologies and platforms
Proven data analysis and reporting capabilities
Experience managing global training programs


Bachelors/Masters in Business Education Learning and Development or Adult Learning
3 years of Finance Operations experience
Project Management certification (PMP or equivalent)
Experience with AI-enabled learning tools and platforms
Proven track record of implementing innovative learning solutions
Good understanding of learning analytics and ROI measurement
Experience delivering virtual training to global teams
Change management certification or experience


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Required Experience:

Senior IC

Employment Type

Full-Time

Department / Functional Area

Training

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