Claims Analyst - Travel Domain
Claims Analyst - Travel Domain
Posted on :
05-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title: Finance reporting (Refund Claims and analysis)
Location: Bangalore
Experience Required: Minimum 34 years
Employment Type: Full-time
Job Summary: We are looking for a detail-oriented and proactive Refund Claims &
Collections Executive with prior experience in the travel industry who has knowledge in
airline refund collections. The ideal candidate will have a strong understanding of industry
practices familiarity with GDS tools MS office and the ability to manage the refund claim
transaction volume on a daily basis.
Key Responsibilities:
Handle refund processes related to bookings and transactions within the travel
domain.
Manage end-to-end claims processing ensuring timely validation documentation and
closure.
Coordinate with internal teams and external partners (airlines GDS vendors) to
resolve refund claim-related issues.
Maintain accurate records and logs of claims and collections activities.
Use GDS software for information retrieval and resolution (As applicable).
Generate basic reports and summaries using MS Excel and other MS Office tools.
Ensure compliance with company policies and service level agreements (SLAs).
Required Qualifications & Skills:
34 years of relevant experience in GDS and airline refund claims and collections
within the travel industry.
Exposure to GDS software such as Amadeus Sabre or Galileo (preferred).
Strong analytical and problem-solving skills.
Proficiency in MS Office especially Excel.
Ability to communicate clearly and professionally across teams and with external
partners.
Attention to detail time management and organizational abilities.
Preferred Attributes:
Prior experience working with travel agencies airlines or B2B travel platforms.
Understanding of ticketing and refund processes.
Required Experience:
IC
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
