Leasehold Administration Assistant - part-time 16 hours pw
Leasehold Administration Assistant - part-time 16 hours pw
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1 Vacancy
Job Description
We are looking for a Leasehold Administration Assistant to provide administrative support to the Leasehold team and customers in the management of leasehold properties. Communicate with leaseholders maintain accurate records coordinate services and ensure compliance with lease terms legal requirements and internal procedures.
What youll be doing
- Provide administrative support to the Leasehold Team to support all aspects of lease management.
- Manage the Leasehold inbox including first contact with homeowners looking to assign or extend their lease remortgage or carry out works to their properties.
- Respond to enquiries from internal colleagues and external stakeholders including solicitors via the inbox and telephone.
- Support with the preparation & collation of documents including arranging any manager signing.
- Update and keep detailed computer records of all correspondence actions taken and communication with customers.
What we are looking for
- Evidence of competence in administrative processes/procedures.
- Good track record in maintaining data/record systems and developing knowledge of further applications.
- Ability to work pro-actively as part of a team to achieve objectives and manage conflicting priorities.
- Demonstrate strong communication skills verbally and in writing.
- Commitment to customer care.
Please note the hours for this role at 16 hours per week we are open to peoples working pattern suggestions
Benefits
- The salary for this post will be 25168.51 pro rata Per Annum (16hrs - 10883.68).
- Learning and development opportunities
- Healthcare cash plan
- Robust employee reward and recognition programme
- Free and confidential Employee Assistance Programme
- CHParticipate volunteering programme
- Competitive pension scheme
- 25 days annual leave pro rata per annum plus bank holidays 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
- 16 hours per week - employees may be able to work flexibly by agreement with their line manager taking account of business need. We operate a hybrid working policy at CHP.
INDAD
The Company
Were a local housing association thats passionate about tackling the housing shortage in the East of England. We provide warm safe and affordable homes. But we dont stop there. We offer a wide range of support and services to help our customers and their communities to thrive.
We want to be an organisation that cares about our customers and communities and is determined to make a difference. Well be bold and open-minded in our pursuit of solutions to help people transform their lives.
The Benefits
Our Values
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Employment Type
Part-Time
