General Manager
General Manager
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Job Description
Additional Information: This hotel is owned and operated by an independent franchisee SMI Hotel Group. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Job reference: 000269
Salary: $80000 to $85000 bonus opportunities
Department: Property Leadership
Location: Four Points by Sheraton Richmond Airport (4700 S Laburnum Ave Richmond VA 23231)
Division: SMI Hotel Group
Hours Per Week: 40
General Manager
We are seeking an experienced and results-driven General Manager to lead the operations and sales functions of Four Points by Sheraton Richmond Airport This role is responsible for creating a positive work environment ensuring superior guest satisfaction and driving financial performance. The ideal candidate will be a motivational leader with a strong ability to develop teams optimize revenue and maintain brand standards.
What Youll Do:
Lead and mentor department managers fostering a guest-focused and accountable team culture.
Empower staff to resolve guest concerns and create a motivated engaged work environment.
Oversee daily hotel operations to ensure excellence in cleanliness maintenance and service delivery.
Control labor and operational costs while maximizing profitability and performance metrics (RevPAR RGI).
Collaborate with the Director of Sales on strategic plans to drive revenue growth and market demand.
Develop and manage annual budgets identifying opportunities for capital improvements.
Ensure exceptional guest satisfaction and loyalty through consistent service excellence.
Build strong relationships within the community and with key clients and industry groups.
Work cross-functionally to implement service and efficiency enhancements.
About You:
Bachelors degree in Hospitality or related field preferred
5 years of GM experience in a full-service hotel (Marriott Hilton IHG or Starwood required)
Track record of success in guest service revenue growth and profitability
Strong leadership communication and time management skills
Proficient in hospitality systems and financial reporting
About Us:
SMI Hotel Group is committed to recruiting the best talent to deliver exceptional guest experiences. We foster a collaborative and dynamic work environment where innovation and leadership are valued.
Benefits:
Health dental and vision insurance
100% company-paid life insurance short-term & long-term disability and accident coverage
Paid time off & holidays
401K plan with company match
Hotel discounts
Early access to earned wages
Career advancement opportunities with a growing hospitality leader.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status
This company is an equal opportunity employer.
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Required Experience:
Director
Employment Type
Full-Time
