Supervisor
Supervisor
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Job Description
Supervisor: Planned Team
Based: Home based with regular travel to sites across the East Midlands and regular attendance at our head office in Coalville Leicestershire.
Hours: 38 hours per week working Monday toFriday.
Salary: 38317 - 42574 per annum (RFJ 7)
We are looking for a skilled and motivated supervisor to join our Planned Team at emh. You will be required to coordinate and lead a team of Multi Trade Operatives or contractors delivering high quality planned maintenance with a commercial awareness across multiple sites; responding to customer needs emh homes priorities and Group objectives. The primary focus of the role will be working on our Warm Homes Project delivering energy efficiency measures across our stock to enhance properties and benefit our residents. As we aim to grow the services that emh deliver internally it is important that you are committed to continuous improvement and have a commercial awareness to ensure the delivery of repairs that represent value for money.
You should be an experienced people leader and will be able to motivate and lead the team with a trust and an output-based performance culture. You will directly line manage a team of operatives or contractorsand will be responsible for managing their performance and engagement ensuring emh deliver works on time within budget and to the required standard.
You will have excellent communication and interpersonal skills which you will demonstrate working closely and in conjunction with other stakeholders across the business including our Trade Union representatives and our Asset Housing and Customer Service Teams.
Emh has a co-regulation model and you will actively engage with customers to address complaints and improve the service delivery including participating in resident forums and scrutiny activity.
As a supervisor you will regularly be traveling to sites across the East Midlands and will need to regularly attend our head office so the ability to travel is essential. Emh endeavours to offer opportunities to work flexibly and from home where the business need allows.
Please see the attached job description and person specification for further details on the role and the essential and desirable skills experience and qualifications.
Our Values
Our Values are important to us at emh and were looking for a supervisor who can live our values and help embed them into the services we deliver. Our values are: Integrity Diversity Openness Accountability Clarity and Excellence.
Company Benefits
Our package for this role includes:
- 39 days annual leave (including bank holidays andstatutory days) increasing to 44 days with length ofservice.
- Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
- Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
- a wide range of training and development opportunities (we are an Investors in People accredited organisation)
- Company Sick Pay (increasing with length of service to six months full pay six months half pay).
- Opportunities to work flexibly and from home where the business need allows.
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received so recommend early application.
About us
emh homes is part of emh one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands.
We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.
But there is more to our work than looking after your home. We also help create communities where you can feelsafe and supported.
We do this by:
- Listening to your ideas and viewsabout how you want our services to be delivered. No-one understands what matters mostthan you. Ourresident groupslet you have a say in how we manage your home and allows us to continually improve our services.
- Backingup our housing witha range ofsupport servicesand sheltered housingfor residents who need help to live securely and independently.
Working with us
Documents
Required Experience:
Manager
Employment Type
Unclear
