Guest Relations Manager (Fixed-Term Contract)
Guest Relations Manager (Fixed-Term Contract)
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Job Description
EOE/AA/Disabled/Veterans
Seeking: Usher of Unforgettable Nights at DoubleTree by Hilton Perth Northbridge
Nestled in the vibrant cultural dining and entertainment scene in the heart of Perth DoubleTree By Hilton Perth Northbridge extends a warm welcome with its signature cookie upon arrival. Strategically located near key attractions like Yagan Square and the Western Australian Museum the hotel offers easy access to Perths local treasures.
With 206 stylish guest rooms featuring modern amenities and picturesque city views guests can unwind by the rooftop swimming pool or stay active at the 24-hour fitness centre. Indulge in delicious grill items tapas and cocktails at James St Bar Kitchen ensuring a memorable stay with seamless relaxation and convenience.
Welcome to A World of Opportunities
Why do we enjoy working here This is more than just a workplace.
We can coach train and develop you to help find your passion whether it is your first role in hospitality or you are ready to take that next step.
A World of Rewards
Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.Smart uniform provided and laundered
Complimentary fresh and healthy meals when on-duty catering
A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
25% off Food and Beverages (subject to individual outlets)
Team Member Referral Program offered at a rate of $100 per successful referral
Modern and inclusive Team Member areas
Recognition non-stop all year long!
Responsibilities:
- Covering a Maternity Leave for 8 months
- Guiding the Front Office team and inspiring your teammates in their tasks
- Roll Out the Red Carpet: Elevate the experience for our VIP and long-stay Guests with top-notch service
- Mastering protocols and perfecting precision in every data task
- Swiftly addressing guest inquiries and special requests with tailored solutions
- Expertly navigating Hotel Amenities and services and always delivering above and beyond
About You:
Proven track record in a comparable position
Have full Australian working rights and resides in the Perth Metropolitan Area
Confident and bubbly personality with an aptitude for hospitable service leadership teamwork and patience
Strong English writing reading and speaking communication with a bonus for those who are multilingual
Tech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security
WHAT MAKES US SPECIAL IS WHO WE ARE AND WE ARE HILTON!
Hospitality Integrity Leadership Teamwork Ownership Now
Required Experience:
Manager
Employment Type
Temp
