Insurance Claims Service Representative
Insurance Claims Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Job Summary:
We are seeking a customer-oriented and detail-driven Insurance Claims Service Representative to join our growing team. In this role you will serve as the first point of contact for policyholders claimants and other stakeholders supporting the claims process from intake through resolution. The ideal candidate will have strong communication skills a proactive mindset and a passion for delivering an exceptional customer experience.
COMPENSATION:
- $22/hr. - $24/hr.
- Full Medical Benefits
- 401(k) with company match
REQUIREMENTS:
- 1-2 years of experience in a customer service or administrative role preferably within the insurance industry.
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational skills.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Proficient in Microsoft Office Suite and comfortable learning new systems.
- Familiarity with property & casualty insurance is a plus.
- High school diploma or equivalent required; associate or bachelors degree preferred.
RESPONSIBILITIES:
- Respond to incoming calls emails and inquiries related to new and existing insurance claims.
- Assist policyholders and claimants by explaining the claims process and providing status updates.
- Accurately collect and input claim information into internal systems.
- Support claims adjusters with administrative tasks documentation and follow-up activities.
- Schedule inspections coordinate with vendors and send required forms and correspondence.
- Handle confidential information with discretion and professionalism.
- Ensure timely and accurate communication in accordance with company guidelines and regulatory requirements.
- Escalate complex issues to appropriate adjusters or supervisors as needed.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
