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You will be updated with latest job alerts via emailAbout Vanguard
More than 45 years ago John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently it was as bold as it was brilliant. To this day Vanguard Group still has no external shareholders. That means no share prices to protect and no profits to generate for outside owners.
Today Vanguard is one of the worlds largest investment management companies serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors financial advisers and superannuation members to achieve their long-term financial goals.
Team & Opportunity
Were looking for a detail-oriented and proactive professional to join our Investment Data Operations team focusing initially on theInvestment Product data domain. This domain encompasses fund profiles for all Vanguard funds including daily and periodic performance metrics valuation data and fund analytics. These datasets are critical to a wide range of internal and external stakeholders.
In this role you will take ownership of theend-to-end data lifecyclefor investment product datafrom managing relationships with data suppliers to ensuring seamless delivery to our consumers.
Youll play a key role in:
This position is based inMelbourneand is part of Vanguardsglobal Investment Data Operations team which operates 24/6 across three regions: the Americas Europe and Australia. Youll collaborate with a diverse and experienced team of professionals committed to data excellence and operational efficiency.
Job Description
1. Provides data domain aligned support to front office middle office and other enterprise data clients and stakeholders to enhance investment decisions and fund oversight. Serves as the point of contact for consumers for investment data related inquires and partners with internal teams to ensure integrity of investment and fund data. Completes daily and ad hoc tasks while working under tight deadlines managing competing priorities and analyzing multiple inputs to meet operational objectives.
2. Provides oversight of operational activities to ensure accurate and timely data delivery. Analyzes and resolves complex data issues supporting Data Management as a process expert per assigned data domain.
3. Proactively identifies and leads process enhancement initiatives to gain efficiencies and improve quality. Recognizes and resolves roadblocks to maximize team impact. Reviews and performs root cause analysis of data errors and provides short-term and long-term solutions for issues elevating issues when appropriate.
4. Provides direct client support to enhance business decisions anticipating clients needs and exceeding expectations related to the services being provided. Leverages and strengthens their ecosystem-wide network to accelerate issue resolution and to improve quality. Partners with external data vendors and industry contacts to enable best in class data management practices
5. Develops a strong and consistent knowledge of funds and securities assigned and obtains an end-to-end knowledge of the operational processes being supported. Understands details driving the operational processes and the portfolio impacts. Maintains a broad and consistent knowledge of investment management landscape.
6. Participates in new product implementations and other improvement projects by capturing documenting and validating business requirements ensuring systems are properly set up for go-live. Communicates appropriately with all necessary clients and stakeholders.
7. Recommends changes that will enhance workflows and procedures. Integrates new or existing technologies into workflows and communicates updates to all team members analyzing impact preparing environment for change and updating or creating procedures.
Qualifications
Inclusion Statement
Vanguards continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients crew (internally employees are referred to as crew) and communities is guided by one simple statement: Do the right thing.
We believe that a critical aspect of doing the right thing requires building diverse inclusive and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguards core purpose through our values.
When all crew members feel valued and included our ability to collaborate and innovate is amplified and we are united in delivering on Vanguards core purpose.
Our core purpose: To take a stand for all investors to treat them fairly and to give them the best chance for investment success.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required Experience:
Unclear Seniority
Full-Time