PM Housekeeping Clerk - Hilton Americas Houston
PM Housekeeping Clerk - Hilton Americas Houston
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Job Description
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
TheHilton Americas-Houston is seeking to hire a PM Housekeeping Clerk to join their Team!
Located in theheart of downtown Houston this beautiful 1200 room hotel is connected to the George R. Brown Convention Center via skywalk andadjacent to both Discovery Green Park and Toyota Center home of the NBAs Houston Rockets.
The ideal candidate is responsible for providing dispatching services and office support to the housekeeping department in the hotels continuing effort to deliver outstanding guest service and financial profitability.
or more information on this property please visit:
must be able to work primarily PM shift along with Holidays and weekends.
The Benefits Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportiveparental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education:Access to a wide variety of educational credentials(ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As a Housekeeping Clerk you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:- Answer all incoming telephone calls respond to guest and team member inquiries and dispatch appropriate service in a timely friendly and efficient manner
- Use and maintain the work order system and/or property management system to include but not limited to logging and recording all service requests initiating dispatching and closing all work orders and generating associated reports
- Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members
- Respond to emergency calls and monitor the alarm system
- Coordinate office traffic
- Perform additional general office duties including but not limited to processing paperwork scheduling team members processing payroll conducting inventory and equipment maintenance and
What will I be doing
As a Housekeeping Coordinator you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:- Answer all incoming telephone calls respond to guest and team member inquiries and dispatch appropriate service in a timely friendly and efficient manner
- Use and maintain the work order system and/or property management system to include but not limited to logging and recording all service requests initiating dispatching and closing all work orders and generating associated reports
- Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members
- Respond to emergency calls and monitor the alarm system
- Coordinate office traffic
- Perform additional general office duties including but not limited to processing paperwork scheduling team members processing payroll conducting inventory and equipment maintenance and tracking guest comments and feedback as needed
- Access to your pay when you need it through DailyPay
Employment Type
Full-Time
