Sales and Marketing Coordinator - Doubletree by Hilton San Jose
Sales and Marketing Coordinator - Doubletree by Hilton San Jose
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Job Description
Education
High School Diploma or equivalent required.
4-year college degree preferred.
What will I be doing
As a Sales & Marketing Coordinator you will be responsible for but not limited to the following responsibilities:
Provide administrative support to the directors and managers of sales and marketing including word processing data entry filing correspondence answering telephones and managing mail.
Perform general office duties such as faxing copying note-taking making travel arrangements and assisting on special projects as needed
Maintain accurate records and documentation to support sales activities.
Coordinate site inspections including research on customers preparing alert forms and ensuring meeting spaces and VIP rooms meet expectations.
Assist with hotel marketing efforts including creating campaigns social media content creation and digital media.
Initiating and distributing of internal/external letters forms bookings contracts resumes reports room lists schedules key packets and mail as needed.
Answer telephone and assist internal and external guests with requests.
In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attends departmental meetings and other scheduled meetings to support business operations such as group pick up meeting weekly operations meeting stand up meetings and sales meetings.
Keep work area clean and organized.
Assist with special projects assigned by management.
Performs other duties and responsibilities as assigned or required by management.
Maintain a good working relationship with other departments employees and guests.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#LI-BM1
DoubleTree by Hilton Hotel San Jose is looking for its next Sales and Marketing Coordinator!
Located three miles from the City Center is where you will find our hotel where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits career growth opportunities and our Go Hilton travel discount program. In addition the property offers free meals during shifts. We know that youll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortunes Worlds Best Workplaces list!
Hourly Rate Range: The hourly rate range for this role is $23.00-$25.00 per hour and is based on applicable and specialized experience and location.
The ideal candidate for this role will possess:
Ability to effectively communicate in English
Experience with Microsoft Word Excel PowerPoint and Outlook
Ability to work independently and in a group environment with strong interpersonal and team work skills
At least one (1) year of administrative experience is required
Sales Front Desk or Marketing experience is an asset
Hotel experience is an asset
Experience with OnQ PMS and/or Delphi is a plus
What will I be doing
As a Sales & Group Rooms Coordinator you will be responsible for but not limited to the following responsibilities:
Responsible for initiating reservations for group attendees and for Airline crew preparing rooming lists revising existing reservations building group blocks in the PMS and R&I. Communicating to external customers any communication deemed necessary by the event service managers.
Data entry using Delphi FDC Microsoft Word Excel R&I Passkey OnQ PMS
Responsible for processing commissions rebates comp rooms earned complete pick up and ensure billing is complete including securing credit card from customers and entering into PMS.
Initiating and copying and distributing of internal/external letters forms bookings contracts resumes reports room lists schedules key packets and mail as needed.
Answer telephone and assist internal and external guests withrequests.
In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attends departmental meetings and other scheduled meetings to support business operations such as group pick up meeting weekly operations meeting stand up meetings and sales meetings.
Keep work area clean and organized.
Assist with special projects assigned by management.
Performs other duties and responsibilities as assigned or required by management.
Maintain a good working relationship with other departments employees and guests.
EOE/AA/Disabled/Veterans
Required Experience:
IC
Employment Type
Full-Time
