PMO, Manager
PMO, Manager
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
PMO ManagerWhat does a successful Manager of PMO do at Fiserv
A successful Manager of PMO leads the organizations project management operations ensuring the consistent delivery of high-impact projects that align with strategic business objectives all while making it a delightful experience for stakeholders. They establish and optimize project management frameworks drive cross-functional collaboration and implement best practices to improve efficiency and effectiveness across teams. This role also ensures clear communication mitigates risks and aligns project portfolios with organizational priorities to achieve measurable outcomes.
What you will do:
The Manager of PMO is responsible for the Project Management Office (PMO) ensuring governance execution frameworks and best practices for high-impact project delivery with underlying duties of:
Project & Program Governance
- Implement and maintain project governance frameworks to ensure consistent execution.
- Define and enforce best practices methodologies and tools (Agile Waterfall Hybrid).
- Provide reporting and analytics to track execution performance.
Execution Oversight
- Ensure on-time on-budget and within-scope delivery of all projects.
- Identify and mitigate risks proactively across strategic initiatives.
- Improve execution methodologies to drive efficiency and accountability.
Process Standardization & Optimization
- Develop standardized project intake approval and execution workflows.
- Continuously refine execution processes to align with business needs.
- Ensure cross-functional collaboration between teams for seamless execution.
Resource & Capacity Planning (Execution Level)
- Work closely with business leaders to ensure project resources are effectively allocated.
- Manage project staffing plans to align with strategic priorities.
- Forecast project workloads and recommend adjustments based on capacity.
Reporting & Performance Tracking
- Deliver real-time dashboards and insights on project health risks and OKRs.
- Provide executive leadership with clear visibility into execution progress.
- Conduct post-project reviews to drive continuous improvement.
Success Metrics:
- Project success rates increase with improved governance.
- Resource utilization aligns with business priorities.
- Risks are proactively managed reducing execution delays.
- Standardized execution methodologies improve efficiency
What you will need to have:
Education & Professional Credentials:
- Bachelors degree in Business Administration Project Management Engineering or related field (Masters degree preferred).
- Project Management Professional (PMP) certification or equivalent is a plus
- Agile and/or Scrum certifications (e.g. PMI-ACP Certified ScrumMaster) are a plus.
Experience:
- Minimum of 8-10 years of progressive experience in project management with at least 5 years in a leadership or management role.
- Strong background in managing complex cross-functional projects ideally in industry/sector (e.g. fintech software healthcare).
- Experience in establishing and refining project management methodologies and frameworks (e.g. Agile Waterfall Hybrid).
- Demonstrated success in managing and developing project managers teams and stakeholders.
Perks at Work:
- Were #FiservProud of our commitment to your overall well-being with a growing offering of physical mental emotional and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays generous time off policies including Recharge & Refuel time for qualifying associates and free counseling through our EAP.
- Plan for your future with competitive salaries the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical dental vision life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training development certification and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives exchange ideas and elevate careers.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
- This is a full-time direct-hire position and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal state and/or local government contractors. Should this position support a Federal Government contract now or in the future the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Manager
Employment Type
Full-Time
