drjobs Senior Service Advisor - Berkshire

Senior Service Advisor - Berkshire

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1 Vacancy
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Job Location drjobs

Newbury - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Stop being afraid of what could go wrong and start being excited about what could go right.

Tony Robbins

Senior Service Advisor

Were working with a well-established dealer group launching a brand-new franchise and theyre looking for an experienced Senior Service Advisor to take the lead front-of-house and oversee a small workshop team.

This is a fantastic opportunity for someone who thrives in a customer-facing role understands workshop flow and is confident managing technicians while delivering a first-class service experience.

The Role:

  • Act as the main point of contact for service customers

  • Book jobs produce quotes and manage the service schedule

  • Liaise between customers and technicians to ensure work is completed on time and to a high standard

  • Manage and support two workshop technicians

  • Upsell additional services service plans and warranty products

  • Maintain accurate records using the DMS/CRM system

  • Play a key role in shaping the service experience in a newly launched site

What Were Looking For:

  • Previous experience as a Senior or experienced Service Advisor

  • Confidence managing workshop flow and coordinating technician workloads

  • Strong communication and customer service skills

  • A hands-on proactive approach

  • Experience with main dealer systems (e.g. Kerridge Pinnacle etc.)

  • Full UK driving licence

Why This Role

  • Be part of an exciting new franchise launch

  • Autonomy to shape how the service department runs

  • Work with a supportive team in a growing dealer group

  • Clear path to further progression and development

Interested
This is a live role and interviews are being arranged now. If youd like to find out more (without your details being shared) just drop us a message and well talk you through it in confidence.

ASI Recruitment
Specialist Automotive Recruitment
No CV No problem we do things differently.


Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

About Company

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