Field Service Supervisor
Field Service Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Field Service Supervisor Full Time
Former military / law enforcement encouraged to apply!!
Location:Maryland Heights MO
Rate:$22.00/HR
Available Schedule: Tues - Sat: 8PM - 4AM
Job Summary:
What Your Day May Look Like:
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned and functions may be modified according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectives duties or tasks not specifically listed herein.
- In performing functions duties or tasks employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions duties or tasks are to be carried out in an honest ethical and professional manner and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures employees are required to request clarification or explanations from superiors or authorized company representatives.
- Supervises Security Officers and/or other personnel as assigned; ensures that personnel deliver high quality service; evaluates service quality and initiates any necessary corrective action in a timely manner.
- Meets with Branch management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel.
- Participates in and coordinates with Branch management the orientation training development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect.
- Assigns and directs work; coaches employees and carries out disciplinary actions as necessary; supports staff as appropriate in carrying out their respective responsibilities; refers problematic issues to Branch management.
- Maintains a positive professional environment in full compliance with applicable laws regulations policies and procedures; acts to ensure that staff members understand and comply with applicable laws regulations policies and procedures.
- Communicates and coordinates with Branch management regarding scheduling staffing equipment record keeping and related matters to ensure smooth delivery of services; meets with Branch management and other Field Supervisors to discuss customer service initiatives personnel matters and related issues.
- Inspects client sites as assigned to ensure adequate coverage and compliance with post orders; visits client representatives to ensure they remain satisfied with services provided; covers vacant posts as necessary.
- Reviews client and company required reports for accuracy and timeliness; assists in preparing and submitting payroll and billing information.
- Performs tasks and duties of a similar nature and scope as required for assignment.
What We Offer:
- Medical Dental Vision Life AD&DDisability Insurance EAP Plus 401K Options.
- Virtual Medical Appointments With Telemedicine.
- Paid Time Off Weekly Pay Paid Training & Free Uniforms.
- DailyPay Access Program Available!
- Discounts On Childcare Pet Daycare Vehicles Electronics Cell Phone Plans Travel & So Much More!
Position Requirements:
- 21 years of age or older.
- High School Diploma or GED Required.
- Proficient with computers / technology skills needed.
- Must be able to interact with a wide range of individuals in a professional manner.
- Must have great attention to detail and have the ability to remain vigilant throughout shift.
- Prior supervisory experience in security military law enforcement or related field experience preferred.
- Impeccable customer service and team leadership skills needed.
- Valid Drivers License required.
- Must be able to maintain superb professionalism under all circumstances.
All candidates must be willing to participate in our background check process.
See a different world.
EOE/M/F/Vet/Disabilities
Required Experience:
Manager
Employment Type
Full-Time
