EY - Business Operations Associate Analyst, application via RippleMatch
EY - Business Operations Associate Analyst, application via RippleMatch
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Job Description
This role is with EY. EY uses RippleMatch to find top talent.
Business Operations - Associate Analyst
Locations: Jacksonville FL and San Antonio TX
What if your career could have a lasting impact on you and on the world
Here at EY youll have the chance to build a truly exceptional experience. Well empower you with the latest technology surround you with high-performing teams and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs youll develop the skillsets you need to stay relevant today and in the future all while building a network of colleagues mentors and leaders who will be on the journey with you at EY and beyond.
The exceptional EY experience. Its yours to build.
The opportunity: your next adventure awaits
This position is responsible for daily processing and operational support functions across the Oracle Applications business in our Service Deliver Center.
As an Associate Analyst youll work at one of our Service Delivery Centers (SDCs) located in San Antonio TX Alpharetta GA or Jacksonville FL. Here youll be part of a highly collaborative team where youll quickly learn on-the-job skills to achieve your career ambitions while helping us develop new and exciting opportunities within the business. Youll participate in project teams of all sizes assessing or collecting customer information or reviewing transactions to identify unusual or potentially suspicious activity. This could also include researching and evaluating the suspicious activity you previously identified. Youll also need to effectively document the results of your analysis.
Due to this level of work youll need to be detail-oriented analytical and follow written procedures closely.
Your key responsibilities
Provide written and verbal data analysis outcome of assessments and procedural advice regarding client processes administration and information
Open organize and distribute time sensitive documentation to applicable team members
Request relevant information and supporting documentation from client
Organize and maintain large quantities of paperwork associated with client processes
Participate in internal meetings and communicate current state client processes and tendencies
Contribute to drive efficiency within internal and client operations
Regular quality assurance efforts to ensure overall quality of deliverables
Regular communication and status updates provided daily due to time sensitivity of client procedures
Qualifications.
o A bachelors degree in General Business Finance Liberal Arts or related fields.
o Strong customer service and organizational skills.
o Experience with Microsoft Office Suite.
o Excellent written and verbal communication skills needed to interact with internal team members and external client personnel.
o Ability to learn and use technology and follow a linear well-defined process is necessary.
o Ability to interact with clients and offer feedback on processes trends and best practices.
o Respect for the need to maintain confidentiality and tact when reviewing and discussing client issues / circumstances.
o Ability to redirect attention as needed and reprioritize daily workload with direct supervision.
o Proficiency in the English language including the ability to listen understand read and communicate effectively both in writing and verbally in a professional environment.
o Willingness to learn Oracle Applications (CX Suite C2M) and other Oracle and non-Oracle Applications as the practice grows.
o Willingness to learn and understand various sectors (initially Power & Utilities) along with specific client business processes and internal controls.
Whats in it for you
Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds both professionally and culturally.
Bring out the best in yourself with continuous investment in your personal well-being and career development.
Develop your own personal purpose and help us create a positive ripple effect on our teams our business clients and society building a better working world together.
A competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. In addition our Total Rewards package includes medical and dental coverage pension and 401(k) plans and a wide range of paid time off options. Under our flexible vacation policy youll decide how much vacation time you need based on your own personal circumstances. Youll also be granted time off for designated EY Paid Holidays Winter/Summer breaks Personal/Family Care and other leaves of absence when needed to support your physical financial and emotional well-being.
What you can expect
Our approach to hiring utilizes several different formats throughout the course of the recruiting process.
In addition to speaking with our recruiters and client-serving professionals we also leverage game-based assessments to assess your non-technical skills and attributes in a quick and engaging experience. This includes your collaboration style and your abilities to work with information and the use of pre-recorded video interviews (PRVI). PRVI technology provides a great opportunity for you to share more about your qualifications and interests as well as to ask more specifics about EY and the role for which you are interviewing. It also provides you with the flexibility and convenience of completing at a time and place that works best for your schedule.
Additional interviews may be in the form of a live interview either via video or in-person
What we offer
We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. In addition our Total Rewards package includes medical and dental coverage pension and 401(k) plans and a wide range of paid time off options. Under our flexible vacation policy youll decide how much vacation time you need based on your own personal circumstances. Youll also be granted time off for designated EY Paid Holidays Winter/Summer breaks Personal/Family Care and other leaves of absence when needed to support your physical financial and emotional well-being.
Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
The exceptional EY experience. Its yours to build.
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
EY provides equal employment opportunities to applicants and employees without regard to race color religion age sex sexual orientation gender identity/expression pregnancy genetic information national origin protected veteran status disability status or any other legally protected basis including arrest and conviction records in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please call 1-800-EY-HELP3 select Option 2 for candidate related inquiries then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EYs Talent Shared Services Team (TSS) or email the TSS at.
Required Experience:
IC
Employment Type
Full Time
