Director of Digital Product Management
Director of Digital Product Management
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Job Description
About this role:
The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk Audit Finance Marketing Human Resources Corporate Properties and Stakeholder Relations business lines. In addition EFT provides unique technology solutions and innovation for Wells Fargo Technology Enterprise Shared Services and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability security scalability and speed.
Within EFT we are looking for a dynamic and strategic Director of Digital Product Management to lead our Workplace Services & Automation portfolio. This executive-level position is responsible for delivering innovative risk-managed and employee-centric digital products that power modern workplaces across the enterprise. Key areas of accountability include enterprise print services conference room engineering and lifecycle management (moves adds and changes) automation of technology controls self-service UI solutions and cross-functional engineering and product delivery.
In this role you will:
- Set the product vision and strategy for Workplace Services and Automation aligning closely with enterprise goals compliance needs and employee expectations
- Own the full product lifecycle for solutions including:
- Enterprise print solutions and service automation
- Conference room engineering including buildouts moves changes and ongoing enhancements
- Automation of technology controls to improve compliance and reduce operational friction
- Self-service user interfaces that empower employees to manage workplace needs efficiently
- Oversee a cross-functional team of product managers engineers and operational staff fostering a culture of performance accountability and continuous improvement
- Drive innovation by identifying new technologies emerging trends and user feedback to deliver modern and scalable solutions
- Ensure all products are designed and maintained with strong risk management cybersecurity and regulatory compliance in mind
- Partner closely with facilities security compliance and enterprise technology teams to deliver integrated and resilient solutions
- Measure and report on product outcomes user satisfaction operational impact and cost efficiency
- Lead the team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables like content strategy/creation customer experience analytics/research or product management
- Interpret and develop range of policies and procedures for functions with moderate to higher complexity and risk
- Collaborate with and influence all levels of professionals including senior leadership
- Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
- 8 years of digital product management or leadership experience or equivalent experience demonstrated through one or a combination of the following: work experience training military experience education
- 6 years of experience with strategic planning in technology
- 6 years of current hands-on software development & engineering experience
- 5 years of experience working in financial services industry
- 4 years of management or leadership experience
- 4 years of direct report management experience including but not limited to assigning tasks conducting performance evaluations and determining salary adjustments
Desired Qualifications:
- 5 years in a senior or director-level leadership role
- Proven track record delivering enterprise workplace technologies and services including print AV/conference rooms and self-service tools
- Deep understanding of workplace engineering and lifecycle management processes (e.g. moves adds changes for hardware and services)
- Experience leading cross-disciplinary teams including engineering product and operations
- Strong background in risk management compliance and automation of technology controls
- Demonstrated ability to create user-centered products with modern UI/UX standards
- Expertise in agile product delivery innovation methodologies and managing product teams through change and scale
- Experience in driving organizational change through agile delivery lean thinking and new ways of working
- Ability to develop and deliver effective well-articulated written and oral communications (e.g. emails presentation materials) applying appropriate level of content/ detail dependent upon audience and intent
- Experience as a highly effective leader with credibility from demonstrating strong business and technology acumen
- Demonstrated application of modern software engineering methods such as agile DevOps CI/CD and test-driven development (TDD)
- Production monitoring process setup with automation/dashboards
- Experience with workflow configuration & implementation
- Proven track record of successfully leading and managing teams in a high-pressure environment
- Strategic thinking and problem-solving abilities with a focus on proactive solutions
- Experience in creating & delivering technology roadmaps
Job Expectations:
- This position is not eligible for work visa sponsorship
- Ability to travel up to 20%
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements skills experience or work location. The range listed is just one component of the compensation package offered to candidates.
$207900.00 - $431900.00Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits many of which are listed below. VisitBenefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance critical illness insurance and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
4 Jul 2025*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Required Experience:
Director
Employment Type
Full-Time
