Private Coffeebar Barista - AON Chicago Coffeebar

Worker Type:

Job Description:

We deliver the worlds best coffee. Farmers employees and customers are collaborators in our effort to create a memorable and enriching coffee experience. We are not afraid to ask questions to try new things and to admit that we are constantly learning. We strive for innovation and improvement. We know that extraordinary coffee is not the result of chance but the product of hard work skill curiosity and an unyielding commitment to quality.

At Intelligentsia working as a Private Coffeebar Barista is typically in a setting that is within another business or there is an extended need for this service beyond just events.

Coffeebar is located at: 200 E Randolph St Chicago IL 60601

Operations

• Adhere to all company policies and protocols both behind the bar and at the front of house including those for cash handling and safety while maintaining a clean and organized work space so fellow team members can locate resources and products quickly

• Ensure that the companys brand is properly reflected by keeping a well maintained clean well-organized and stocked coffeebar

• Uphold the companys standards regarding merchandising inventory and rotation of store products

• Offer relevant thoughtful ideas and suggestions for improving operations

• Uniform will vary depending on private coffeebar location. Check with manager for details.

• Comfortable working independently behind the bar based on business volumes

Drink Quality/Education

• Prepare and serve coffee and tea beverages that adhere to the companys freshness and quality standards ensuring that they consistently reflect the companys recipe and presentation standards

• Maintain coffee knowledge on current offerings and confidently and accurately communicate product information to guests

• Actively participate in coffee and tea tastings to further product knowledge and help identify any issues or deficiencies

• Educate guests and staff on all coffee and teas carried

• Assist in the training and development of new staff

Guest Engagement

• Ensure guests are warmly received and welcomed; engage the guests in a sincere and friendly manner including greeting guests with a smile thanking them for their patronage and preparing drinks in an expedient manner

• Respond to questions orders and concerns with patience confidence and professionalism

• Engage guests about their drink preferences and tailor suggestions accordingly

• Facilitate easy dialogue with guests regarding other product offerings

• Be willing to support coffee events or large meetings within the building that are not always behind the coffeebar.

Coffeebar Initiatives

• Offer input or suggestions on how we can be the best partners possible to the company that we are working with.

• Demonstrate initiative with routine tasks

• Provide inventory counts to manager so proper inventory orders can be placed

• Communicate with the manager when any tools are missing or equipment is not functioning properly.

Education Requirements

• High School Diploma or General Education Degree (GED) AND experience in the specialty coffee retail hospitality and/or customer service industries

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Service - Ability to maintain a pleasant disposition and sense of urgency with helping customers

• Passion - Demonstrate a passion for coffee and tea

• Cooperation - Capability to interface and maintain effective relationships with co-workers and guests

• Adaptability - Logical and methodological approach to problem solving

• Flexibility - Ability to multi-task in a highly demanding stressful environment

• Hospitality - Maintain a calm demeanor during periods of high volume

• Teamwork - Ability to cooperate successfully as a member of a team

• Communication - Ability to communicate effectively with others including giving and receiving feedback on the quality of services

• Resourceful - Ability to use available resources to answer questions

• Presence - Can maintain regular and consistent attendance and punctuality

• Procedural If applicable strong cash handling skills

Language Skills

• Ability to read and speak English proficiently.

Physical Demands

• While performing the duties of this job the employee is regularly required to see talk and hear.

• The employee frequently is required to stand walk sit; use hands to handle or feel; reach with hands and arms; and stoop kneel or crouch.

• The employee must occasionally lift and/or move up to 50 pounds.

• At times may require more than 40 hours per week to perform the essential duties of the position.

• Fine hand manipulation (latte art and register).

Work Environment

• Retail store environment.

• The noise level in the work environment is usually moderate.

Benefits

• 401(k) with Company Match

• Medical Dental and Vision Insurance

• Employee Discounts

• Flexible schedule

• Paid Time Off and Sick Leave

• Paid training

• Employee Assistance Program

Compensation

• $24.46 per hour

Intelligentsia Coffee Inc is an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving guests throughout our communities. People of color women LGBTQIA veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Intelligentsia is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us via email at