Managed Services - Cyber - Proofpoint - Senior Associate-Operate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities develop secure systems and provide proactive solutions to safeguard sensitive data.

In cybersecurity incident management at PwC you will focus on effectively responding to and mitigating cyber threats maintaining the security of client systems and data. You will be responsible for identifying analysing and resolving security incidents to minimise potential damage and protect against future attacks.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Proofpoint Email Security & Varonis DLP Operations SA JD:

REQUIRED EXPERIENCE: - 5 to 6 years of experience in operations of Proofpoint email security skills like Email Support troubleshooting communication skills SMTP Dkim Spf Phishing Mail routing MX. In operations of Varonis data security skills like DLP.

Roles and Responsibilities: -

Operational Support:

• Act as the primary point of contact for resolving operational tickets related to Proofpoint Email Security.
• Working experience and understanding of the email protocols like SMTP SPF DKIM and DMARC.
• Provide safe listing and block listing support for domains and email addresses.
• Conduct phishing email analysis and troubleshoot issues concerning non-delivery of emails.
• Creation and modification of email firewall / spam rules as per service tickets to address specific security requirements.
• Ensure email security gateways are configured and updated with advanced cybersecurity features and rules.
• Working experience with email MTAs SPAM filters management
• Knowledgeable about the ITIL procedures Incident and Service request management SLA hygiene etc.

Documentation and Monitoring:

• Create and maintain Standard Operating Procedures (SOPs) and other documentation for email security processes.
• Monitor email security alerts and manage responses based on alerts generated by the Proofpoint Email Monitoring system.

Design and Configuration:

• Provide design and configuration support for the deployment and transition of the Proofpoint Email Security solution.

Vendor Collaboration:

• Collaborate with vendors for the timely resolution of platform-related tickets and enhance overall email security performance.

Mitigation Implementation:

• Assist with the implementation of countermeasures and mitigating controls for identified email security issues.

Technical Knowledge:

• Utilize knowledge of multi-cluster Proofpoint setups to enhance security strategies and configurations.

Security Policy Implementation:

• Configure and implement Varonis policies to enforce data security and prevent data loss.
• Integrating the DLP solution with existing security systems like firewalls secure web gateways endpoint protection platforms and cloud access security brokers. Proper integration is key for comprehensive monitoring and detection capabilities.
• Managing DLP infrastructure and software updates to ensure optimal performance. Outdated software leads to missed threats.
• Conducting regular audits to validate the effectiveness of DLP policies and controls. Penetration testing is a must to identify gaps.

Qualifications:

• Bachelors degree in computer science Information Technology Cybersecurity or a related field.
• 5 to 6 years of overall IT experience with a minimum of 3 years focusing on Proofpoint Email Security solutions.
• Strong understanding of email security protocols including safe listing block listing domain on/off boarding URL/attachment defense and phishing analysis.
• Good experience with email MTAs SPAM filters and products like Postfix or Send mail
• Excellent troubleshooting and problem-solving skills.
• Proven ability to create clear and concise documentation including SOPs.
• Effective communication and collaboration skills for working with vendors and internal teams.
• Strong understanding of security concepts including data loss prevention threat detection and incident response.
• Familiarity with the Varonis Data Security Platform is often preferred or required.
• Willing to work in evening shift 5 PM to 2 AM IST.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Communication Creativity Cybersecurity Framework Cybersecurity Governance Cybersecurity Risk Management Cybersecurity Strategy Cybersecurity Threat Mitigation Cyber Threat Intelligence Digital Forensics Embracing Change Emotional Regulation Empathy Firewall (Network Security) Forensic Investigation Incident Management Incident Remediation Incident Response Plan Inclusion Intellectual Curiosity Learning Agility Log Analysis 15 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date