Telecaller- Inside Sales
Telecaller- Inside Sales
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Job Description
Job Title: Telecaller - Inside Sales
Company Overview:
Presage Insights is a leading organization dedicated to delivering the highest quality market research and analytics services. Our mission is to empower businesses to make informed decisions through insightful data analysis and customer-centric strategies. Our work culture fosters innovation teamwork and a commitment to excellence. We are looking for a passionate and driven Telecaller to join our inside sales team and contribute to our mission.
Role Responsibilities:
- Engage with potential clients through outbound calls.
- Understand client requirements and tailor solutions to meet their needs.
- Provide accurate information regarding company services and products.
- Generate leads through effective communication strategies.
- Maintain a record of calls and client interactions in the CRM system.
- Follow up with leads and nurture client relationships.
- Meet or exceed sales targets and performance metrics.
- Handle objections and provide effective solutions to customer issues.
- Collaborate with the sales and marketing teams to improve sales processes.
- Develop a keen understanding of market trends and customer needs.
- Assist in the preparation of sales reports and forecasts.
- Participate in training and development sessions to enhance sales skills.
- Contribute to the creation of sales collateral and marketing materials.
- Support a positive customer experience through professional interactions.
- Maintain up-to-date knowledge of industry and product developments.
Qualifications:
- Proven experience in inside sales or tele sales.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and negotiation abilities.
- Experience with CRM software or similar applications.
- Strong organizational and time-management skills.
- High school diploma or equivalent; a degree is a plus.
- Positive attitude and a passion for sales.
- Knowledge of market research methodologies is advantageous.
- Ability to thrive in a fast-paced environment.
- Willingness to learn and adapt to new challenges.
- Familiarity with MS Office Suite.
- Customer-focused mindset with a dedication to service.
- Ability to handle rejection and remain motivated.
- Capability to analyze data and identify trends.
team collaboration,organizational skills,ms office suite,problem solving,problem-solving,crm software proficiency,product knowledge,time management,lead generation,strong written communication,data analysis,customer service,negotiation,crm software,negotiation skills,strong verbal communication
Employment Type
Full Time
