work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecaller also known as a telemarketer or phone sales representative is a professional who communicates with customers over the phone to promote products or services generate leads and build relationships. They handle both outbound calls to potential clients and inbound calls from existing customers addressing inquiries resolving issues and providing information. The core of their role is to engage with individuals understand their needs and ultimately drive sales or other desired outcomes for the company.
Key Responsibilities:
Outbound Calling:
Making calls to potential customers to introduce products/services explain their benefits and persuade them to make a purchase or schedule a consultation.
Inbound Handling:
Answering incoming calls from customers addressing their questions concerns and complaints and providing support.
Lead Generation:
Identifying and qualifying potential leads through effective communication and questioning techniques.
Sales and Closing:
Persuading customers to make purchases book appointments or take other desired actions.
Customer Relationship Management:
Building and maintaining positive relationships with customers ensuring their satisfaction and fostering loyalty.
Documentation and Reporting:
Maintaining accurate records of customer interactions documenting call details and providing regular progress reports.
Product/Service Knowledge:
Staying up-to-date on product features benefits and pricing to effectively communicate them to customers.
Meeting Targets:
Working towards achieving sales targets and contributing to the overall success of the team and the company.
Skills and Qualifications:
Excellent Verbal Communication: Telecallers must be clear concise and persuasive in their communication.
Active Listening: They need to be able to attentively listen to customers understand their needs and respond appropriately.
Persuasion and Negotiation: Telecallers need to be able to influence customers and negotiate deals.
Customer Service Skills: They should be able to handle customer inquiries complaints and concerns effectively.
Problem-Solving: Telecallers need to be able to identify and resolve customer issues.
Computer Skills: Basic computer skills and familiarity with CRM or call center software are usually required.
Product/Service Knowledge: A thorough understanding of the companys offerings is essential.
Sales Experience (preferred): Previous experience in sales or customer service can be an advantage.
Ability to handle pressure: Telecallers need to be able to manage a high volume of calls and work under pressure.
Employment Type
Full Time
Key Skills
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