work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecaller also known as a telemarketer or phone sales representative is a professional who communicates with customers via telephone to promote products or services generate leads or provide customer support. They play a crucial role in connecting businesses with potential customers and building relationships.
Key Responsibilities:
Making outbound calls:
Telecallers proactively reach out to potential customers to introduce products or services explain their features and benefits and persuade them to make a purchase or schedule a meeting.
Handling inbound calls:
They respond to customer inquiries address concerns and provide assistance regarding products services or orders.
Generating leads:
Telecallers identify potential customers through cold calling marketing campaigns or other outreach methods and nurture these leads to convert them into sales opportunities.
Maintaining customer relationships:
They follow up with existing customers to ensure satisfaction address any issues and build lasting relationships.
Documenting interactions:
Telecallers record customer interactions maintain accurate records in the database and update customer information.
Meeting sales targets:
They work towards achieving sales targets and contribute to the overall success of the team.
Providing customer service:
Telecallers offer excellent customer service by resolving complaints providing solutions and ensuring customer satisfaction.
Staying informed:
They keep up-to-date with product information pricing and promotional offers to effectively communicate with customers.
Essential Skills:
Excellent communication skills:
Telecallers need to be articulate persuasive and able to communicate effectively over the phone.
Strong listening skills:
They need to be able to actively listen to customers understand their needs and respond appropriately.
Persuasion and negotiation skills:
Telecallers need to be able to convince customers to make a purchase or take a desired action.
Customer service orientation:
They should be empathetic patient and able to handle customer complaints effectively.
Product knowledge:
Telecallers need to have a thorough understanding of the products or services they are promoting.
Time management and organizational skills:
They need to manage their time effectively prioritize tasks and maintain accurate records.
Ability to work under pressure:
Telecallers may face challenging situations and need to be able to handle pressure and meet deadlines.
Basic computer skills:
They need to be comfortable using computers CRM systems and other relevant software.
Employment Type
Full Time
Key Skills
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