Quality Assurance Manager (Education)
Quality Assurance Manager (Education)
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5years
9000 - 9000
1 Vacancy
Job Description
Key Responsibilities:
- Quality & Compliance Management:Ensure all academic and operational practices comply with the Malaysian Qualifications Agency (MQA) Ministry of Higher Education (MoHE) and other relevant authorities.
- Audit & Accreditation:Lead internal and external audit preparations manage MQA documentation and oversee program accreditation and re-accreditation processes.
- Policy Development:Develop review and refine quality assurance policies procedures and manuals to support academic excellence and operational consistency.
- Monitoring & Evaluation:Monitor key performance indicators (KPIs) oversee course reviews and support SETARA and MyRA rating exercises. Provide strategic recommendations for continuous improvement.
- Stakeholder Engagement:Act as a key liaison with regulatory bodies and collaborate with internal stakeholders including deans faculty and operations teams to ensure quality standards are met and maintained.
- Training & Capacity Building:Conduct workshops and training to enhance staff understanding of quality assurance practices regulatory requirements and internal standards.
- Strategic Support:Assist senior management in strategic planning performance improvement initiatives and special projects related to academic quality and institutional development.
Requirements:
Bachelor s degree in Education Quality Management or a related field (Master s preferred).
Certifications: Training in MQA/MQF frameworks ISO 9001 auditing or internal quality audits (e.g. IRCA-certified) is a plus.
Minimum of 5 years of relevant experience in higher education quality assurance or academic compliance.
Familiar with MQA policies ISO quality systems and national audit requirements.
Strong leadership communication and analytical skills.
Detail-oriented with the ability to manage multiple priorities and tight deadlines.
Experience in managing audits accreditation processes and policy writing is essential.
Training in MQA/MQF frameworks, ISO 9001 auditing, or internal quality audits, Quality assurance, MQA audits, programme accreditation, SETARA submissions
Employment Type
Full Time
