Systems Analyst II

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Job Description:

Are you a systems professional looking to grow your expertise in a collaborative service-focused environment

Iowa State Universitys Information Technology Services (ITS) is seeking a Systems Analyst II to join the Infrastructure and Operations (IOPS) team which supports academic computing across multiple campus units. This position will collaborate with the IOPS team and will play a key role in server management computer lab administration and software automation that supports instruction research and daily university operations.

What youll do:

Server management and administration

• Manage and maintain Linux and Windows servers including provisioning configuration system upgrades patching monitoring and decommissioning.

• Respond to and troubleshoot system incidents reported by end-users and campus IT teams.

• Develop and maintain documentation related to server management processes.

Device management and administration

• Administer computing devices including instructional lab systems running Windows MacOS and Linux.

• Support lab refreshes software fulfillment and device standardization through tools like MECM Group Policy and Jamf.

• Assist with OS upgrades troubleshooting compatibility issues and maintaining lab reliability across multiple departments.

Software packaging and automation

• Package and test software for automated deployment.

• Monitor and respond to software deployment alerts across platforms.

• Automate processes and routine tasks using scripting languages.

Security administration

• Monitor system health and review logs using tools such as Nagios Nessus and Microsoft Defender.

• Configure systems for secure operation and compliance with university security standards.

• Respond to security incidents and collaborate with the ITS Security team for resolution and prevention.

Additional information:

• Position type: Full-time Professional and Scientific

• Location: On-site at Iowa State University Ames Iowa

• Residency requirement: Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

About ITS at Iowa State:
Information Technology Services (ITS) at Iowa State University delivers secure reliable and innovative technology solutions that support the universitys academic research and administrative missions. The IOPS team provides enterprise-level infrastructure and operational support across colleges and departments. Learn more at

What we offer exceptional benefits:

Working at Iowa State University means youll enjoy a comprehensive benefits package designed to support your wellbeing and career:

• Work/life balance: Iowa State University was voted Best Place for Working Parents 2025

• Generous vacation and sick leave 24 vacation days 18 sick days and 11 paid holidays

• Excellent health insurance options including dental and vision coverage

• Retirement plans with employer contributions choose from multiple plans to secure your future

• Tuition reimbursement and professional development support grow with us

• Wellness programs and work-life resources including mental health and counseling support

Explore Iowa States benefits: Type:Regular

Number of Months Employed Per Year:

To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process please email or call or Toll Free: 1-.

Why Choose ISU

Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation holiday and sick time and leave plans
Onsite childcare (Ames Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program

Original Posting Date: