Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a professional and dedicated Customer Service Representative to join our team in New Orleans LA. The ideal candidate will be responsible for providing exceptional support to clients resolving inquiries and ensuring a high level of customer satisfaction. This is a full-time position offering the opportunity to grow within a supportive and dynamic environment.
Responsibilities
Respond to customer inquiries via phone email and in-person with professionalism and efficiency
Resolve product or service issues by clarifying complaints and determining the best course of action
Maintain accurate records of customer interactions and transactions
Provide feedback to management on recurring issues or customer trends
Collaborate with internal departments to ensure customer satisfaction
Follow up with customers to ensure resolution and satisfaction
Qualifications :
Qualifications
High school diploma or equivalent required; associate or bachelors degree preferred
Minimum of 1 year of customer service experience
Excellent communication problem-solving and organizational skills
Ability to remain calm and professional in challenging situations
Proficient with Microsoft Office and basic computer systems
Strong attention to detail and the ability to multitask
Additional Information :
Benefits
Competitive salary: $51000 - $56000 per year
Opportunities for professional development and internal advancement
Supportive team environment
Paid time off and holidays
Health dental and vision insurance options
Training and continuous learning programs
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
