Client Relationship Representative
Client Relationship Representative
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Job Description
Job Description
We are currently seeking a dedicated and proactive Client Relationship Representative to join our Raleigh-based team. This role is ideal for a strong communicator who is passionate about client success brand engagement and building lasting business relationships. You will serve as the primary liaison between our clients and internal teams ensuring consistent satisfaction and alignment of expectations.
Responsibilities
Serve as the key point of contact for assigned client accounts
Manage client communications meetings and ongoing support
Collaborate with internal departments to meet client goals and deliverables
Track client feedback and implement solutions to enhance satisfaction
Prepare reports and updates on account performance and progress
Identify opportunities to upsell or expand services with existing clients
Maintain thorough knowledge of the companys services and brand standards
Qualifications :
Qualifications
Bachelors degree in Business Communications Marketing or related field
13 years of experience in client services account management or related roles
Excellent verbal and written communication skills
Strong problem-solving ability and attention to detail
Ability to manage multiple projects and deadlines simultaneously
Proficiency in Microsoft Office Suite and client management software
Customer-first mindset and a team-oriented attitude
Additional Information :
Benefits
Competitive annual salary ($55000 $65000)
Opportunities for career growth and internal advancement
Comprehensive health dental and vision insurance
Paid time off and holidays
Ongoing professional development and training
Collaborative and supportive work environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
