drjobs Desktop Support Regional Lead

Desktop Support Regional Lead

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1 Vacancy
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Job Location drjobs

London - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

Desktop Support Regional Lead
London On site (occasional travel)
Permanent
60000 - 70000 p/a

We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. We are looking for a highly skilled Desktop Support Lead to oversee the end user computing services team of IT professionals both locally and on client sites to ensure the delivery of high-quality IT support.

As Desktop Support Regional Lead you will provide direction coaching and development to a team of IT Support Engineers which will include acting as the point of escalation for the team and addressing high-priority issues promptly and effectively. You will work closely with senior stakeholders such as the Head of End User Services and the Head of Service Delivery to implement plans that enhance IT Support Services and provide effective end user computing solutions.

From a technical standpoint you will manage the deployment maintenance and support of end user computing devices as week as software and applications. You will also ensure end user computing environments adhere to all security policies and standards and implement endpoint safety protection measures including antivirus encryption and patch management.

Theclientoffersapackagethatincludesprivatemedicalinsurancepensioncontributionabudgetforprofessionaldevelopmentandaflexiblebenefitsfund.

You

In order to be a successful Desktop Support Regional Lead you will have

  • Previous experience in a similar role
  • Strong background in desktop support engineering and experience managing a small team
  • Working knowledge of Hardware & Software Windows and Mac OS Networking Security practices and controls and Automation
  • Excellent communication and leadership skills

If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first please call Adam on.

Adam

#LI-AL1

Employment Type

Full-Time

Company Industry

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