Program Manager
Program Manager
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Job Description
Are you a collaborative and compassionate leader with a passion for supporting children and youth with complex needs
Do you thrive in a dynamic environment where trauma-informed person-centered care is central to your values If so we want to hear from you!
At Interior Community Services (ICS) we are driven by a vision where people of all abilities live to their potential with dignity choice and opportunity. For over 50 years ICS has supported children youth families seniors individuals with diverse abilities and many equity-deserving people in Kamloops Merritt and surrounding communities. Guided by our values of integrity respect intentionality inclusivity and collaboration were looking for a Program Manager to lead one of our key children and youth living support services.
Why Join ICS
In addition to playing a key role in making a tangible impact on lives across generations youll enjoy:
- Competitive salary: $69605 $90421 annually
- Extended health group benefits (medical dental vision paramedical life insurance etc.)
- Municipal pension plan for long-term financial security
- Vacation starting from 4 weeks 13 paid stat holidays per year and monthly sick time accrual
- Ongoing training and leadership development opportunities
- A supportive values-driven team environment with strong camaraderie and shared purpose
About the Role
The Program Manager reports to the Director of Child Youth and Family Services and is responsible for the leadership and oversight of the 611 Youth Living Resource for children and youth delivered in alignment with MCFDs Specialized Homes and Support Services (SHSS) model. This role ensures the delivery of trauma-informed inclusive and high-quality services while supervising a Program Coordinator and guiding frontline teams.
Key Responsibilities Include:
- Provide leadership in program planning evaluation and continuous improvement
- Ensure compliance with MCFD standards accreditation requirements and agency policies
- Supervise and support the Program Coordinator and oversee staffing scheduling and training
- Lead hiring onboarding and performance management in collaboration with HR
- Manage non-routine program expenditures facility resources and financial documentation
- Collaborate with internal teams and contribute to funder reporting
- Represent ICS in external meetings and build strong relationships with families funders and community partners
- Participate in the on-call rotation and provide after-hours emergency leadership as needed
- Provide temporary operational coverage for the Program Coordinator when required
Who You Are
You are a confident relational leader with experience supporting youth and managing teams in residential or community settings. You bring a strong understanding of trauma-informed practice regulatory standards and collaborative leadership. You are proactive values-driven and committed to building inclusive youth-centered programs that make a lasting impact.
Qualifications:
- Bachelors degree in a human or social services field
- Minimum 3 years experience supporting children and youth with complex need
- Minimum 2 years in a leadership role within a community organization
- An equivalent combination of education training and experience may be considered
Job Requirements:
- Class 5 Drivers License with safe driving record
- Access to own vehicle with business use and $5M liability insurance (reimbursement available)
- Completion of job required training
- Ability to participate in after-hours on-call rotation and provide crisis support
- Willingness to undergo an extensive background and criminal record check by the MCFD Hub
JOB INFORMATION
Position Type: Full-Time
Hours: 40 hours per week with flexible availability required including evenings and weekends as needed.
Location: Kamloops BC
Salary Band: $69605 $90421 annually
Job No: 2025-80
Closing Date: Open until the suitable candidate is found.
If you need accommodations at any stage of the hiring process contact us at
Interior Community Services is proud to be an equal-opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race color religion visible or invisible diverse abilities gender gender identity or expression sexual orientation national origin age or citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection the burden of proof rests with the Employer.
Learn more about the great work ICS does: About ICS
Required Experience:
Manager
Employment Type
Full-Time
