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Job Summary
The Analyst job function was created to undertake policy definition and approval customer experience definition strategic positioning and other similar functions associated with the Retail Energy work streams. As part of this team the Analyst IV has responsibility for analyzing and developing improvements to business processes identifying and facilitating the creation of appropriate reporting around each function managing and integrating processes relating to operations and delivering an improved customer experience. The Controls & Compliance Analyst IV position resides in the Retail Energy Customer Operations Department and will work with fellow Compliance team members as well as internal business stakeholders throughout Vistra Retail supporting all markets Vistra Retail operates in.Job Description
Key Accountabilities
Work closely with managers and business control owners to ensure the scope design and performance of Retail operational controls are sufficient to support the companys internal control infrastructure. Perform control assessments and/or audits as part of ongoing Compliance efforts. Assist in reviewing control activities for operational effectiveness. Participate in the annual risk assessment processes to define the in-scope selection of controls for testing. Work with business organizations to understand controls that are in place and/or needed to effectively mitigate identified risks. Perform testing of operational business process and/or technology-related controls and maintain related work papers. Assist in the evaluation of control exceptions and reporting of necessary control deficiencies. Assist in the development of Quarterly Control Compliance Reports. Lead Quarterly Control meetings with Executive leaders. Develop and maintain strong working relationships with business units and key stakeholders to ensure a strong and effective control framework is in place. Coordinate with the Internal Audit and SOX PMO teams as needed regarding SOX controls testing and coordination with their engagement. Stay abreast of changes in regulations to ensure ongoing compliance. Identify opportunities for improvement in business processes systems program administration and/or testing approaches. Provide training to key control owners related to Operational Compliance activities and the Governance Risk & Compliance application tool.
Education Experience & Skill Requirements
Key Metrics
Job Family
Customer ServiceCompany
Vistra Retail Operations CompanyLocations
Irving TexasTexasIt is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment including in selection for job opportunities without regard to race color religion sex sexual orientation gender identity pregnancy national origin age disability genetic information military service protected veteran status or any other consideration protected by federal state or local laws.
Required Experience:
IC
Full-Time