Amazon Logistics (AMZL) is transforming the future of last-mile delivery through Central Operations a strategic initiative thats revolutionizing how we approach route planning scheduling and delivery execution. We are seeking a Process Analyst to join our EU Central Operations team where youll play an important role in enhancing our delivery network operations through data-driven insights and process improvements.
In this role youll work at the intersection of operations and analytics focusing on difficult analytical problems that impact our intra-week forecasting and capacity management processes. Youll partner with cross-functional teams to develop and implement solutions that drive operational efficiency while learning to design longer-term strategic approaches to complex challenges.
Youll have the opportunity to work on multiple projects applying your analytical expertise to generate insights that influence business decisions. Using your advanced SQL programmling and analytical capabilities youll create dashboards and reports that enable quick operational decisions and help avoid in-station volume risks. Youll partner with various stakeholders including Operations and technical teams to streamline processes and implement improvements.
This position offers excellent growth opportunities as you develop your expertise in AMZL systems and processes. Youll learn to balance tactical execution with strategic thinking while contributing to the scaling of Central Operations. Your ability to translate data into actionable insights will be crucial in driving continuous improvement in our last-mile delivery network.
The ideal candidate will combine strong technical and analytical skills with excellent communication abilities and a passion for process improvement. If youre excited about solving complex operational challenges and contributing to the transformation of logistics operations we want to hear from you.
Key job responsibilities
Analysis & Process Improvement:
Develop diagnostic analyses to identify operational inefficiencies and improvement opportunities
Design and implement solutions to automate processes and support decisions
Analyze complex data sets to generate insights that drive business decisions
Partner with stakeholders to streamline business processes and drive efficiencies
Optimize daily operational tasks to enhance team productivity
Monitor and analyze key performance metrics to identify trends and opportunities
Technical Execution:
Apply advanced SQL queries to extract and analyze data from multiple sources
Create and maintain dashboards for operational visibility and decision making
Apply difficult transformations within spreadsheets and analytical tools
Develop and document repeatable analytical processes
Validate data quality and flag issues to upstream owners
Project Management:
Work on one or more projects to drive decisions and actions
Provide input on prioritization and proactively identify connections between requests
Design short-term solutions while learning to develop strategic approaches
Balance tradeoffs between time quality and resources
Stakeholder Partnership:
Partner with SME teams Operations and other technical teams
Influence other teams to meet shared goals
Present analyses and recommendations to leadership
Build effective working relationships across functions
Begin to mentor junior team members
Bachelors degree or equivalent experience
Demonstrable experience in analytics process improvement or related field
Advanced SQL and Python expertise
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Experience with data visualization tools and spreadsheet applications
- Masters degree in Business Administration Finance Computer Information Systems Engineering Operations Research Mathematics or other business/analytical disciplines or equivalent
- Knowledge of process improvement methodologies
- Familiarity with Amazons logistics operations
- Track record of implementing process improvements
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