Student Success Advisor, Graduate Programs

Job Summary

This position will support the College of Education masters and advanced credential programs by advising a diverse array of current students to promote their academic engagement well-being and degree completion; facilitating recruitment advising and admissions for prospective students; implementing student success initiatives; consulting with faculty and department chairs to support programs and student success; and collaborating with other staff members to ensure effective operation of the Student Success and Advising Center.

Key Responsibilities

• Engage in proactive academic advising of current College of Education graduate and advanced credential using equity-minded practices. Advise students program faculty and department chairs on program requirements policies procedures and progress to degree; problem-solve as needed. Facilitate innovative advising systems to ensure students are retained and graduate. Support faculty and students with culminating activity and clinical practice processes. Coordinate the use of online advising tools databases and website updates.
• Coordinate with College of Education staff to facilitate recruitment of a diverse applicant pool for College of Education graduate and advanced credential programs including engagement in recruitment activities advising prospective students and developing and maintaining online and printed materials. Support the program admissions process including application processing interview days and candidate notifications:
• Facilitate student success efforts utilizing data including monitoring and tracking student progress and developing student success interventions. Develop implement and assess programming that fosters student success and well-being for a diverse student population. Implement and assess special projects to support student success. Collaborate with faculty to implement program-specific student success efforts:
• Collaborate with the Student Success and Advising Center team to offer comprehensive advising to prospective and current students. Address general inquiries across all College of Education programs including the Liberal Studies BA teaching credentials advanced credentials and masters-level programs:

Knowledge Skills and Abilities

Experience in student advising programming and recruitment preferred. Experience successfully working with populations that are demographically and socioeconomically like the CSULB student population. Ability to learn interpret clearly explain and apply a variety of complex policies and procedures. Ability to interact in a professional cordial and supportive manner with many visitors and callers. Ability to be a team player and work collaboratively. Ability to prioritize workload and work independently on projects with minimal supervision. Knowledge of University College and departmental policies about admission graduation scholarship catalog content for student and faculty information provision and advising highly desirable.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies procedures and guidelines including but not limited to safety civility information security and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the universitys commitment to a vision of excellence.

Education and Experience

• Equivalent to a bachelors degree in education one of the social or behavioral sciences or a job-related field and two years of directly related experience.
• Occasional evening/weekend events scheduling flexibility needed.

Testing

A skills test will be conducted at the time of interview.

Physical Summary

Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking.

Department

Student Success and Advising Center

Classification

Student Services Professional II

Compensation

Salary placement is determined by the education experience and qualifications the candidate brings to the position internal equity and the hiring departments fiscal resources.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5083 - $7228 per month.

Benefits

Excellent benefits through CalPERS (health vision dental) tuition fee waiver generous vacation and sick leave and 14 paid holidays each year.

Time Base

1.0 time-base 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior treating others with civility and respect and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

Consistent with California law and federal civil rights laws CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity national origin or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact .

Out of State Employment Policy

California State University Long Beach as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California.

As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.