Implementations Manager
Implementations Manager
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Implementations ManagerWhat does a successful Implementations Manager do at Fiserv
As an Implementations Manager you will take charge of managing multiple simultaneous projects overseeing the full lifecycle implementation and execution of large-scale Partner Bank projects for both new and existing Financial Institutions from initiation to closure. You will coordinate cross-functional teams across different departments that are responsible for the different aspects of the project and serve as both the project manager along with the primary point of contact for our clients throughout the program lifecycle. Your leadership will drive to revenue generation for this business segment and enhance client satisfaction.
What you will do:
- Develop detailed project plans that encompass timelines deliverables and resource allocation to ensure the smooth execution of client projects.
- Build and maintain strong relationships with stakeholders at all levels of the organization including senior management cross-functional teams and external partners to ensure alignment and collaboration.
- Identify potential risks and obstacles that could impede project progress and develop strategies to mitigate them.
- Continuously monitor project progress identify potential risks and issues and implement timely mitigation measures to keep projects on track.
- Solid understanding of all Implementation processes and understanding of the FI model.
- Complete Implementation projects while following governance guidelines to ensure project methodology and audit consideration are met.
What you will need to have:
- High School Diploma or a relevant field or an equivalent combination of education work and/or military experience.
- 4 years of proven success in delivering successful projects within specified timeframes while ensuring customer satisfaction.
- 4 years of experience with client and project management methodologies including Agile.
- 4 years of experience managing cross-functional teams and coordinating resources.
What would be great to have:
- Bachelors degree in business administration or project management.
- Advanced knowledge of CRMs or customer service management.
- Proficiency in using project management tools such as Clarity or MS Project.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
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This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Manager
Employment Type
Full-Time
