Operations and Improvement Consultant - Process Optimisation in Financial Services

• Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However the actual time you spend and where you spend it will vary by role or assignment including up to 5 days per week on a client site.
• This role is based at our London Victoria office
• Apply asap.

Are you keen to work to build improvement capability and operations excellence

If so this Operations and Improvement consultancy role could be for you!

We are actively looking to recruit people at Senior Consultant and Principal Consultant level.

In the UK we work across all industries and sectors. This role will primarily be focussed on our Financial Services Sector specifically our Banking and Wealth and Asset Management Portfolio of clients.

Our primary areas of focus are:

• Operational effectiveness and efficiency through Lean and Six Sigma techniques
• Process optimisation
• Service design
• Change and implementation management
• Training development and delivery

Qualifications :

We are seeking a talented individual with Financial Services cost optimisation and operational improvement experience.

We are looking for candidates with skills and experience in the following areas:

• Core experience of delivering operational improvement across front middle and back office service areas
• Proven experience of leading assignments and teams
• Core experience of working and delivering similar projects ideally within the Financial Services sector
• A track record of realising business benefits and outcomes
• Experience deploying advanced techniques such as digital technologies cost improvement and change management
• The ability to demonstrate leadership skills in large and diverse project teams
• Confidence to work across multiple levels of an organisation with the ability to influence senior stakeholders and navigate challenging discussions
• An aptitude for delivering creative as well as innovative solutions

The ideal candidate will also have:

• An interest in developing new business (this activity can take several different forms depending on relative experience and rank)
• It is expected that applicants will be able to work independently developing excellent relationships with stakeholders internally and externally and delivering the highest customer service and business standards
• Excellent interpersonal and team working skills; a natural integrator comfortable navigating across system finance service design governance capacity and workforce modelling and operational excellence
• A drive for personal and professional progression

Facilitating workshops providing compelling evidence-based insights and helping to manage complex and senior stakeholders. We pride ourselves on partnering with clients providing a service that delivers real and long-lasting value.

Our Operations and Improvement consultants are expected to be hands-on working together with our clients to bring energy direction and expertise in helping to solve the most difficult operational and supply chain challenges.

In addition to the formal benefits set out below we are passionate about the personal and career development of our consultants. Our team is committed to providing the opportunities support training and coaching required at all levels to ensure our consultants can all achieve their potential.

We know the skill-gap and somewhat need to tick every box can get in the way of meeting brilliant candidates so please dont hesitate to apply wed love to hear from you.

Apply today by completing our online application

#LI-KP1

Additional Information :

Life At PA encompasses our peoples experience at PA. Its about how we enrich peoples working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. 

Our purpose guides how we work with our clients and our teams and support our communities to deliver insight and impact solving the worlds most complex challenges. Were focused on building a workplace that values human difference and diverse mindsets and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. 

Find out more about Life at PA here. 

We are dedicated to supporting the physical emotional social and financial well-being of our people. Check out some of our extensive benefits: 

• Health and lifestyle perks accompanying private healthcare
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days 
• Generous company pension scheme 
• Opportunity to get involved with community and charity-based initiatives 
• Annual performance-based bonus 
• PA share ownership 
• Tax efficient benefits (cycle to work give as you earn) 

Were committed to advancing equality. We recruit retain reward and develop our people based solely on their abilities and contributions and without reference to their age background disability genetic information parental or family status religion or belief race ethnicity nationality sex sexual orientation gender identity (or expression) political belief veteran status or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. 

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us on