drjobs Helpdesk Advisor

Helpdesk Advisor

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Milton Keynes - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Salisbury Group have an opportunity for a Helpdesk Advisor to join our team in Milton Keynes.
We are looking for an articulate highly - professional energetic and enthusiastic person to join this established team.
As a member of the team you would be responding to inbound calls and emails from a variety of clients. Utilising your communication skills liaising with internal customers & sub-contractors to deliver 1st class customer service.

Experience in a customer service retail or a Helpdesk environment would be an advantage but not essential.

What we are ideally looking for is a real people person. Someone who has excellent communication skills and enjoys helping people.

Show the right behaviours commitment and work ethic and you like many before you can progress your career within Salisbury Group.

Benefits:
  • 25 days annual leave
  • Competitive pay
  • Pension scheme
  • Full training provided

About You

Minimum Qualifications Certifications and Training required
  • GCSE English and Maths or equivalent
  • Level 3 NVQ in relevant subject

Essential Knowledge Skills and Experience for this role

  • Minimum 12 months experience in similar customer-facing role
  • Understanding of Help Desk operation
  • Customer Service skills
  • Keyboard skills

About The Company

Salisbury Group was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. Why do we do this Its simple. We know that buildings are better places to be when they are looked after by people who care.

We achieve this by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services.

We are present right across the UK at more than 1000 sites and over 11 million square feet of premises. Our services include engineering maintenance security cleaning compliance reception energy solutions and more.

Required Experience:

Unclear Seniority

Employment Type

Advisor

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.