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Richmond Behavioral Healthis seeking a qualified Outreach Worker for Family Shelters to join ourAdult Mental Health Team. The individual will performintermediate professional work assessing client needs developing implementing and monitoring service delivery and assistance plans coordinating and monitoring services with other agencies counseling and assisting clients maintaining records and files preparing reports and related work as apparent or assigned. Work is performed under the moderate supervision of the assigned supervisor.
Essential Functions
Outreach to five (5) local emergency shelters and transitional programs to assess and enroll eligible families needing additional support with gaining stability in order to return to a state of self-sufficiency.
Intensive case management services to the head of household. Services include but are not limited to: referral and linkage to mental health and substance abuse treatment; assistance obtaining benefits and entitlements and/or linking to employment opportunities; planning for permanent housing and linking to resources for stable affordable
housing; collaborating with school systems and treatment providers for the children involved; accessing community resources.
Placing eligible families into the transitional units and monitoring compliance with program guidelines.
Ensuring the transitional housing units continue to meet HUD standards via periodic HQS inspections. The case manager is a certified HQS inspector.
Providing follow-through services for up to 6 months after a family has been stably housed. Participating in community meetings and special projects related to homeless families.
Assesses client service needs capabilities and appropriateness for services; presents options and services based upon a needs assessment.
Develops an individual service plan of care and services appropriate to the evaluation with the client/family consensus; reviews and updates service plans.
Makes referrals and linkages to appropriate agencies for services; coordinates client services and treatment with multiple service providers and agencies.
Evaluates the quality of services provided and changes in clients condition and counsels clients as necessary; evaluates clients environment for safety security negative factors and productivity; compiles and analyzes data relating to complaints; identifies and works to resolve problems.
Plans and facilitates group sessions with clients participating in community activities and/or to promote recovery and educate clients.
Assists clients with activities of daily living including hygiene/bathing. Orients and trains newly hired staff; evaluates staff performance as directed.
Serves as liaison to public agencies and provides information regarding Authority programs and services.
Attends inter-disciplinary team meetings to discuss decisions for client plan of care; provides or arranges transportation; assists with discharge planning.
Provides crisis intervention and prevention services.
Prepares a variety of reports; prepares and maintains client charts and other records.
Attends meetings staffings and conferences as they relate to client staff and program needs. Attends court hearings; testifies in court.
Assists in curriculum development and resource tools.
Full-Time