Presentation Associate, Sr. - Mon - Fri 8:30am-5:30pm

Williams Lea is hiring for a Presentations Associate Sr. for our Chicago office to work Monday to Friday 8:30 am to 5:30 pm!

Pay: $23.75 - $25.00/hour

Benefits:

• Various health insurance options & wellness plans (Medical Dental Vision Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

The Senior Presentation Associate position is responsible for providing presentation services for our clients.

Job qualifications

• High school diploma or equivalent
• 3 years document production experience preferably in a legal banking or large corporate environment
• Advanced skill in the use of MS Office software (Excel PowerPoint Visio as examples); strong keyboarding and typing skills
• Adept with other software programs for editing and/or creating documents; specifically Adobe PDF & Creative Suite (Illustrator Photoshop as examples)
• Strong attention to detail; able to work on multiple projects simultaneously
• Able to apply intermediate to advanced requisite knowledge of appropriate grammar spelling composition to work requests
• Must have good organizational skills
• Must be able to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Able to make independent decisions that conform to business needs and policy
• Able to troubleshoot more complex or advanced tasks equipment or software concerns on own; understands when to escalate a problem to a supervisory level
• Ability to maintain professional composure when working with immediate deadlines
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast paced environment
• Ability to communicate professionally both verbally and in writing
• Must be self-motivated with a positive attitude
• Proven customer service skills are required in order to create maintain and enhance customer relationships

Job duties

(* denotes an essential function)

• *Utilize appropriate logs and/or tracking software for all presentation work
• *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• *Perform work in presentation design including but not limited to creating pitch books and materials creating editing and error correcting multiple document types to support the clients brand; intake and workflow coordination functions as needed
• *Exercise independent judgment & use established procedures standards and formats to edit proof create or otherwise complete presentation requests to client satisfaction
• *Demonstrate intermediate to advanced use of equipment/technology/software and hardware necessary to perform job functions
• *Communicate with team members lead supervisor or client on job or deadline concerns
• *Meet contracted deadlines for service delivery to our clients
• *Troubleshoot more complex software or hardware problems
• Train more junior staff members as needed
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Perform Quality Assurance on own work and/or work of others as requested
• Adhere to Williams Lea Tag policies in addition to client policies
• Use equipment and supplies in a cost efficient manner

Working conditions

• Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
• Ability to work overtime as needed.
• Work is performed in a professional work environment.
• Professional attire required.
• Must be able to work sitting down most of the time.

Who we are: In a rapidly changing world the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

Were always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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