Area Business Manager, Karnataka, Planet Fashion
Area Business Manager, Karnataka, Planet Fashion
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Job Description
Job Purpose
To ensure delivery and compliance of exceptional operational standards throughout stores in the Area in driving sales profitability customer service activities enhancing staff competence and performance whilst managing within agreed budgets. To ensure that retail operations in the area are efficient and effective.
Job Context & Major Challenges
Retail today is all about being better faster and leaner. In their preparation to face fierce competitive pressure retail operations team needs to recognize the value of building the stores as brands to reinforce their marketing positioning to communicate quality as well as value for money. Sustainable competitive advantage will be dependent on translating core values combining products image and customer experience into a coherent retail brand strategy.
Key Challenges:
Effectively managing the team across stores spread across locations keeping them motivated and acting as a role model for them.
Effectively manage the P&L within allocated budget in order to affect a profitable performance for the Area.
Ensuring that all stores adhere to compliance requirements (store and service standards) in all areas of operational activity company policies and procedures.
Liasioning with various teams retail B&M VM projects retail HR vendors franchises etc. internal as well as external. are usually over a long period of time the rates have financial impact in years to come.
MFL needs to maintain its discipline while acquiring space in this chaos. Establishing processes in an industry that is largely unorganised is a challenge for the role holder.
The major challenges involve co-ordinating with the teams internally and externally in terms of :
Launch of new stores as per budget
Square feet days
Closure of unviable stores
Extension of rent concession
Recovery of dead deposits
Reduce direct company capex exposure
Ensure to maintain a motivated & result oriented team
Key Result Areas
Store business plan inputs
Competition Mapping- Compiles the competition information (sales offer & merchandise) and validates between locations / markets. Builds up a picture of emerging threats / opportunities.
Business development- Generate leads for RM in terms of business potential and scope for newer stores
Encouraging investment from franchisees
Monitor operations & Ensure compliance adherence wrt Cash management Stock Management Cost management housekeeping staff attendance.
New Store opening- Responsible for recruitment and managing store opening checklist
SOP Compliance: Undertakes regular store audits and points out the gaps
Rectifies and maintains store standard
Information Analysis- Understand the difference in the consumer make up between stores and utilize that knowledge to help the business customize its strategies for the stores
Develop rapport with top customers (approx 20) of every store.
Store manager quarterly appraisal/ performance review
Motivate and engage the team at the stores
Sales Targets- Sets weekly targets for the stores in line with trend of the market expectations of business from his area and store teams views
Spend Budget- Compliance monitoring set monthly spends.
Training- To work with CCAs / SMs to improve specific skill area. Cross transplant skills across stores. Ensure compliance to the training calendar
Great Place to Work
Required Experience:
Manager
Employment Type
Full Time
