Price & Promotion Client Manager
Price & Promotion Client Manager
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Job Description
dunnhumby is the global leader in Customer Data Science empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the worlds most competitive markets with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world across industries to be Customer First.
dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Meijer Procter & Gamble and Metro.
Are you passionate about driving customer-first strategies and delivering measurable value in retail Were seeking a Price & Promotion Consulting Manager to join our dynamic team on a permanent basis.
About the Role:
As our Price & Promotion expert you will own and nurture relationships with key client counterparts within the retailer driving impactful customer-first strategies. Youll develop deliver and manage comprehensive Price & Promotion workplans that maximise value satisfaction and ROI for our retail clients. Leading a talented team of Price & Promotion Client Leads youll support client and sales teams in winning new projects while ensuring outstanding client outcomes.
Key Responsibilities:
- Build and maintain strong relationships with retail client counterparts and expand dunnhumbys influence along the retailer value chain.
- Act as a trusted adviser inspiring client teams to prioritise the customer in every decision.
- Develop and manage Price & Promotion account plans that deliver measurable ROI and implement change management within client organisations.
- Understand retail clients strategies and plans to ensure alignment and effective two-way communication.
- Identify and capitalise on value opportunities to shape and oversee the Price & Promotion workplan.
- Collaborate closely with Client Sales Retail and Shopper Insights teams to deliver a cohesive client-focused approach.
- Lead coach and develop the Price & Promotion client team ensuring high performance and alignment with business goals.
- Design client training plans and leverage global case studies to bring strategies to life.
- Support product development by sharing client insights and embedding solutions into retailer processes.
- Track and report on ROI and client impact to continuously improve our value delivery.
- Play a key role in contract renewals maximising client retention.
- Stay ahead of industry trends and competitive landscape to position dunnhumby as a market leader.
What Were Looking For:
- Bachelors degree or equivalent (Masters in Business or Marketing is desirable).
- Proven experience in retail specifically within price & promotions.
- Demonstrated leadership experience with managing and growing teams.
- Strong commercial acumen with a track record of driving value through products and services.
- Skilled in managing senior retail stakeholders and building trusted partnerships.
What you can expect from us
We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.
Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.
And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Required Experience:
Manager
Employment Type
Full Time
