Catering Sales Manager - The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton
Catering Sales Manager - The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton
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Job Description
At The Bankers Alley Hotel Nashville Tapestry Collection by Hilton immerse yourself in art and music at our unique downtown location near Broadways Honky Tonks. Were seeking a Catering Sales Manager to elevate our social and SMERF markets. Join us to unleash your creativity and curate unforgettable events with a focus on amazing weddings.
What will I be doing
As Catering Manager you will be responsible for the development of market segment(s) including solicitation of new customer relationships and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent high level service throughout the pre-event event and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Specifically your essential functions will be to perform the following tasks to the highest standards:
To organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems products systems and processes.
Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
Selling and influencing both internal and external clients; Meet or exceed monthly and quarterly group and catering revenue goals.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
#LI-JW1
What are we looking for
Minimum Years of Experience: 1 years of Catering Sales Management experience required
Open availability/flexible scheduling required
Knowledge of Delphi FDC preferred
Wedding Planning experience preferred
Catering Sales Management experience within the hotel industry preferred
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits.
- Medical Insurance Coverage Options for you and your family. Able to enroll after 90 days of employment
- Vision dental life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO) you can accrue up to 144 hours of PTO in your first year of employment.
- Go Hilton travel discount program: 100 nights of discounted travel per calendar year
- Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay plus 50% of every dollar contributed on the next 2% of pay.
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Inclusive family-building and fertility benefits
- Expanded bereavement leave.
- Adoption Assistance program
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Complimentary Team Member Lunches Daily
- Complimentary Team Member Parking
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
