Case Aide
Case Aide
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Job Description
Job Details
Description
As a resettlement agency we seek to address the most fundamental needs of all new refugees
such as access to housing food clothing income medical care education and employment.
The Case Aide will be pivotal in the lives of newly arriving refugees. Each day will involve
something different as you work to help refugee families get connected to their new community.
He/she will assist in locating appropriate housing and conduct outreach to landlords and secure
agreements.
Essential Functions: (Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.)
1. Assist case managers with administrative tasks data entry reports and referrals to local
government and partner agencies.
2. Welcome new arrivals of cases assigned at the local Airport.
3. Prepare for the arrival of new refugees by working to secure housing complete the
move-in of required furniture items.
4. Be available for the occasional evening refugee arrivals and weekend home visits.
5. Arrange transportation or transport clients to various service providers
6. Providing hands-on case management with much of the work being conducted at clients
home or in the community.
7. Regular home visits and completion of extensive documentation in the form of case notes
and required forms.
Qualifications
Education: High School Diploma or equivalent or Bachelors degree in social work sociology or
relevant degree; or an equivalent combination of education and experience.
Experience: Previous work experience and interest in refugee resettlement or other direct social
services desired.
Specific skills/abilities: Competent with computers; familiar with Microsoft Office. Strong sense
of teamwork required. Comfortable working with a multi-cultural team. Can work independently
and with minimal supervision. Must demonstrate maturity flexibility creativity initiative
organizational skills the ability to work effectively with others and the ability to think
systemically. Must transport clients in personal vehicle. Must have reliable transportation.
Specialized knowledge licenses etc: Have a valid drivers license with vehicle insurance.
Employment Type
Part-Time
