Senior Revenue Analyst
Senior Revenue Analyst
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Job Description
What makes DHL greatOur People! We know each employees individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No. 1 Worlds Best Workplace by Great Place to Work and Fortune Magazine
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment to our business to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages our employees enjoy a range of programs services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today
Our National Billing Center has an immediate career opportunity for a qualifiedSr. Revenue Analystwith DHL Express. This important role will be responsiblefor developing recommending and implementing policies and procedures for investigating and evaluating new and existing customer creditworthiness extending or revoking credit lines/limits and collecting on overdue accounts.
Key Responsibilities:
Coordinating with sales or other divisions in the resolution of billing disputes that affect the ability to collect receivables.
Carry out collection activities within established global guidelines.
Account reconciliation
Maintain required levels of customer contacts.
Effectively manage customer conference calls
Develops and maintains customer relationships.
Monitors and contacts past due accounts to arrange for payments.
Coordinates with Sales Pricing and other internal departments to resolve customer disputes over invoicing related to contractual agreements.
Determine course of action to recover outstanding payment of problematic accounts.
Maintain balance between trustful relationships and ensuring timely payments.
Provide thorough and accurate documentation of customer accounts.
Utilize judgement to analyze a customers ability to pay.
Qualifications - External
Skills and Qualifications:
Intermediate-level professional contributor
Excel proficiency
Excellent verbal and written communication
Typically requires BS/BA in related discipline and 2-5 years experience in related field or MS/MA and generally 1-3 years of experience in related field.
Professional certification is required in some areas.
Employee Benefits & Incentives
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary but wherever you join and in whatever role youll find our benefits and rewards are among the best in the industry They include:
Competitive Pay
Bonus/Incentive Programs
Retirement Savings 401K with company match
Medical Dental Vision well-being programs
Tuition Reimbursement
Generous Paid Time Off Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic. The EEO is the Law poster is available here: will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Senior IC
Employment Type
Full-Time
