Head Housekeeper
Head Housekeeper
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
- Take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to.
- Lead and inspire the housekeeping team by example creating an environment where they can be themselves feel supported and empowered and get actively involved in the teams development to realise their full potential so we grow together as a Hoxton family.
- Management of departmental costs and ensure that all expenses are kept in line with budget guidelines managing and control housekeeping stock and monitor orders.
- Take responsibility in keeping our standards for bedrooms and public areas high through SOPs relevant training and regular checks.
- Work closely with other teams (front office maintenance and F&B) towards the overall goal of creating a memorable experience in a beautiful space.
- Ensure that all hotel standard operating procedures are trained and adhered to.
- Pro-actively identify opportunities to improve and enhance processes and procedures.
- Be fully aware and competent in all health and safety procedures and policies.
- Control and management of the housekeeping stock ensuring all orders are monitored.
- Achieve and maintain the highest possible levels of customer service to both external and internal customers forging long-term relationships with suppliers and contractors.
Qualifications :
- Individuals. Youre looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- Previous housekeeping experience at a similar level experience of a hotel opening would be a plus.
- A natural at leading and managing others you lead by example and create an environment where your team can be their best self.
- Experience of Micros Fidelio Opera or a similar front desk operating system.
- An eagle-eye for detail you can spot a slip in standards from a mile away.
- A natural at leading and managing others you lead by example and create an environment where your team can be their best self.
Additional Information :
- Become part of a team thats very passionate about creating great hospitality experiences.
- Competitive salary.
- 30 days holiday (including bank holidays) pension and life insurance.
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty Fifty our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
- Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative fast-growing international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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